Christian's Hotel

I stayed at this hotel with my family for three nights and enjoyed the stay. The service was nothing short of outstanding from the moment the driver picked us up at the train station to the moment we left. The hotel’s management clearly places an emphasis on making their guests happy. The restaurant on the top floor has a great spread, although there were not many Western food items. If we return to Luoyang, we will definitely stay at Christian’s again.

Christian's Hotel has the best service I have experienced at any hotel anywhere in the world. The staff were universally outstanding. It was impossible to single out any one staff member for special praise as they were all excellent. We felt like welcomed friends all the time. The cleanliness and design of the hotel are also of the highest quality. The only 'negatives' I have are that there is no lobby bar. The restaurant on the 18th floor gives great views. Surely a small section of the restaurant could be converted to provide a lobby bar? The location is also nothing great. There's nothing wrong with the location, there's just nothing great about it either. It's near a subway station, so getting to attrractions is easy, but there's nothing much in the area around the hotel, no great places to eat, no attractions to take a morning or evening walk to. Those aside, we would 100% definitely stay there again.

Great experience with outstanding service. Great location and transport is provided to and from airport and train stations. Room is neat and tidy and breakfast has great variety. Highly reccomended.

One of the best hotels I've ever stayed in. The service from the staff is top class and so good. They really look after their guests here and are very well trained, We have stayed in many 5 star hotels in our travels and couldn't recommend this one more, this is seriously another level. The supplies and condiments offered in the room is very comprehensive and complete. They offer order fruits and snacks at any time. They will even open the gym for you if you want to use it when it is closed. Too many examples of great customer service to write

Christian’s Hotel is amazing! Located in the heart of modern festivities and conveniences, makes quick eats and shops easily accessible. The hotel is clean, wonderful amenities, and our room has a cool, retro flare. What makes this accommodation excellent is the quality of attention the staff provides to their guests, especially William. He’s very professional, attentive, and extremely hospitable; always there to help even when he’s not on-site (via through WeChat). Highly recommended!

Christian’s seems to have been something of an institution in Luoyang for over a decade - with a number of Chinese celebrities staying there over the years - and it still seems to be the place to see and be seen in town (especially its 18th floor restaurant, Sunny’s). While the hotel is beginning to show its age a bit (some renovations/redecoration in some areas are probably needed), it’s still one of the best places to stay in the city. The service, in particular, is superb - courteous, helpful and lots of thoughtful free extras (free transfers, food/drink on arrival, other gifts/amenities etc) - really made the stay memorable, giving the place a lot more ‘personality’ than the big international chains. The buffet breakfast is great, with a lot of choice, and the restaurant has nice views of the city. Would highly recommend for a stay in Luoyang.

My experience at the hotel was very pleasant. The hotel staffs are accommodating and friendly. The rooms are clean and spacious. I would gladly recommend this hotel to other travelers.

Very special place, with professional and kind staff. I was surprised by the high service level and the fact that they were extremely attentive to ensure the stay was great in each single way. I felt very comfortable with them and strongly recommend the hotel.

Superb service. Valet parking