Fairfield Inn & Suites Valparaiso

Front desk was helpful and cheerful. We arrived early during rain and the welcome was cheerful. The room was available and we checked in before time. Room was clean and compact a bit. Breakfast was the usual. Once we will be again in the area, we will stay again.

The Valpo FFI, is pretty much your average hotel for the chain. The rooms are clean, but they come with the regular louder-than-a--jet-engine heating and cooling system. We were lucky enough to arrive when the weather was comfortably temperate, and cracked the window open a little rather than run the noisy thing. Also, the hotel sits near a busy thoroughfare, so if make sure you request a room *away* from the roadway, not facing it. Breakfast was your typical "scrambled eggs and something" options. Again, not bad, just not surprising. Front desk service was amiable.

This hotel is old and needs renovated. When we checked in we got 2 keys. One worked the other didn’t. Walked into the room the room was musty smelling. The king bed looked like kids were sleeping under the covers it was so lumpy. The old Panasonic non smart TV didn’t work. The bathroom looked dirty. The price was ridiculous at 210.00, but it’s close to Valpo University so they think they can get it. We decided we weren’t staying. Went down and explained nicely that we couldn’t stay here. Course she wanted to know why. I told her key didn’t work. She looked at the key and said did I give this to you. We said yes. Her reply was this isn’t one of our keys. I have no idea what Fairfield it belonged too. They did refund our money. I have a feeling we weren’t the first one to walk out. I’m a Marriott Bonvoy member very disappointed in this property.

Clean rooms, great staff. Hot tub out of service. These thing can be easily updated on website. I chose this hotel for that, but was disappointed.

It was a typical stay at the Fairfield! All was good. I would like to have had some flavored creamer options for the coffee bar.

This lace has see through towels, unfreindly staff and needs a facelift.

When I made the reservation, it was not clear that I would need to pay a $75 fee for having a pet in the room. Orbitz needs to make it clear to user making reservations.

I choose Marriott properties because of the brand consistency. Of the thousands of Marriott stays, this was the absolute worst. It was so awful; I immediately called the corporate office. I seriously doubt if any changes have been made, but I'm trying to save someone else the horror of staying here. As I checked in, the manager told me the pool and hot tub were out of service. I wasn't planning on using them, but still, that should have been my first clue that the property had issues. Our room had not been renovated for 20 years and the furniture was completely worn out. The loveseat was so broken down, we could not sit on it. I opened the closet, and the entire door came out of the wall on top of me. The circa 2000 television "set" with coordinating boom box did not work. After I called the corporate office, I was moved to a room with a working closet door and "television set." However, the loveseat was still completely worn out. This hotel was extremely overpriced. We had just left a very nice, actual suite in Nashville that cost less, was located in an area near entertainment and included better amenities. I was given extra points for the awful room, which in no way compensates for Marriott offering such a subpar experience to its guests. Shame on you, Marriott. Are times this tough that you can't update rooms more often than every 20 years? There was also no coffee in the new room.

Very comfortable bed, helpful staff, very clean. I had a room on the back side of the hotel so no traffic noise, though I could hear folks walking above me (ask for upper floor if a light sleeper). They had a good hot breakfast daily with assorted cereals, etc. Convenient location, next to restaurants. I was given an "accessible" room but think some folks might have found it difficult (no walk-in shower, just one in tub), and sink had little room to place anything. Decor has been updated since my prior visit. Didn't try indoor pool; hot tub wasn't working.