Gastnutzer
26. Dezember 2023
I made a booking for my family and informed the hotel staff that i would checkin quite late as i am travelling. The staff agreed. That's how it is supposed to be! when we reached the hotel the reception staff created a ruckus saying he wont let us in. He was yelling and making pointless arguments saying ki are aapno vo nay e bande se baat kia usko kuch nai pata. Me nai dug a checkin. We had to yell back, speak to the guy we spoke and give them the logic that until l the check out time that room is reserved for me and i can check in whenever the hell i want because the room is reserved for me and we only wanted to freshen up in the hotel. After we put our foot down he let us access the room. No one would want such a distasteful experience. Absolutely pathetic staff behavior.
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