Kabul Serena Hotel

Ich hatte ein Executive-Zimmer gebucht und zusätzlich über 100 Dollar (zzgl. Steuern) für die Executive Lounge und grundlegende Annehmlichkeiten wie Flughafentransfer und Wäscheservice bezahlt. Selbst in der Executive Lounge musste ich für jeden Tee und Kaffee sowie für den Wäscheservice und den Flughafentransfer extra bezahlen. Es war also reine Geldverschwendung, und das Personal war uns gegenüber äußerst unhöflich. Wir organisierten zwei Veranstaltungen mit Mittag- und Abendessen für jeweils über 200 Personen, doch die Hotelleitung zeigte keinerlei Flexibilität und war unverschämt. Wir werden uns für unseren nächsten Firmenaufenthalt und unsere Veranstaltung definitiv nach einem anderen Hotel umsehen.

Das beste 5-Sterne-Hotel in Kabul! Zwei Sicherheitskontrollen, drei Mauern – die Sicherheit ist erstklassig. Das Hotel selbst ist sehr ansprechend, und ich war beeindruckt von der gepflegten Anlage mit ihren Springbrunnen. Es gibt einen Pool, ein Fitnessstudio, ein Café und ein Restaurant. Das Zimmer ist geräumig und komfortabel. Der Service ist hervorragend!

Serena Kabul is the most luxurious and the safest place to stay in Kabul, Afghanistan. The hotel personnel is highly professional, offering the high quality service from the reception to the room service and food. İt was amazing to see the general manager of the hotel being around all the time and ensuring every guest is pleased and happy. The hotel offers outside pool, well-equipped fitness center, an excellent spa center with sauna and steam room 👍

The Kabul Serena Hotel is my favorite place to stay in Kabul. It has a wonderful location and it is close to the local market and shopping area. It you are looking for a great place to rest and relax in Kabul then I recommend the Kabul Serena Hotel. 5 Stars. By Gregg L. Friedman MD

Kabul Serena Hotel is one of the best Hotels in the region and the best in Afghanistan. Hotel interior and exterior look is very good Food is fantastic Staff are so friendly and supportive All is all is very good

Wonderful hotel and great atmosphere inside hotel with complete services provided such as 5 star hotel internationally, and friendly team at reception, many varieties of food selections and super safe

A beautiful hotel with immaculate, manicured gardens as the centre point around which the separate wings of the hotel are constructed. Security is provided by the current government military forces and as well as being friendly to visiting foreigners is highly professional. I felt completely secure while inside. The rooms are large, comfortable and well furnished. My room overlooked the garden and I would recommend the same - in addition to the peace and quiet it gives an added level of security to be away from the street. The swimming pool, cafe and restaurants are all open (there is a fixed price buffet dinner at 1600 Afs per person) which will provide enough for even the hungriest guest. The breakfast is also buffet style and is plentiful. Without naming any staff I would like to commend the housekeeping, front desk and restaurant staff. They have a truly 5 star quality approach and this is deservedly the best hotel in Afghanistan. Thank you Serena 🙏