Residence Inn Kansas City Independence

This property desperately needs an update. Worn furniture, missing baseboards, bed slopes downhill. Worst part was the sticky kitchen floor. Bedroom a/c would not shut off. We love Residence Inn. Albuquerque Airport location was 10/10

Property was a little rough. It could use some tlc. Parking lot had pot holes and uneven spots, outside roof was falling apart and room could have used a better once over.

The room was perfect. The beds were very comfortable and the kitchen was great to have. we were traveling and it was nice to be able to put our cooler stuff in the refrigerator and refreeze our freezer packs in the full size refrigerator/freezer. The breakfast was very good. There was several hot options as well as pastries, cereal, fruit and other things also. This was an awesome stay.

Breakfast quality has definitely went down to where they seem to not care that the food provided doesn't even look edible. Running from kids could be heard all throughout the night.

Staff were friendly. We were told that the location was under renovation after checking in. Our room definitely needed some fixing. We had 2 bedroom for 6 days. One of the rooms vents was extremely dusty, one table outlet didn’t work and ceiling was patched up. The headboard had old adhesive stickers on it. The bathroom had rust or something around the drain. The other room was okay. There are no dressers in the rooms. We had to use the small drawer on the night stands and the TV stand in the living area. The outlet in the kitchen by the table is broken. Then we had to slam our door every time we enter or left the room. We had to stay because we already paid and it was short notice with no other places available for that length of time needed in that area. Won’t stay again.

The room was not cleaned, it had feces still in the toilet and it wouldn't flush, the door looked like it had been kicked. We were switched to another room where the heat didn't work and we were forced to keep the room warm with the oven in the room which was extremely unsafe not to mention my daughter had a tick embedded in her skin and some type of bug on the wall. This stay was down right horrifying

Hate to leave a bad review however the hotel was kind of grimy. Broken furniture, dirty doors, security door to building didnt work. We didn’t try the breakfast, area was decent with restaurants and shopping near by.

Bugs , appliances didn’t work, **** smell and cigarettes, no hygiene material, broken panel with exposed nails and no so helpful staff