Treetop Spa Hangout & Hotel

Rented the upper spa section with some friends, and we had a magical day and evening! The location is absolutely fantastic, and the spa/sauna areas are excellent. The staff was incredibly friendly and accommodating, truly contributing to making our stay memorable. From check-in to check-out, the service was top-notch. Will definitely book again!

A magical place among the treetops with spa, pools, saunas and a nice bar. The staff is super efficent, warm & friendly and professional. The restaurant and rooms are absolute top notch! All in all, it's a hidden gem that I can highly recommend if you want something exotic and memorable that still has the best possible standard. 👍👍👍👍👍

Spa and restaurant were both closed the Friday evening that we spent here, which was disappointing. Instead, we visited a couple breweries in the area. The receptionist was wonderful and very helpful! The hotel itself was clean and had a cool forest theme inside. Would recommend for a spa getaway, but not the most ideal accommodation to check out downtown Gothenburg.

Hi, Sitting in the pool with a cold beer on a sunny day up in the trees was a great experience. The food and service in the restaurang was good. But, don't pay extra for a 'Superior room' , they're not ! They might be superior at this hotel but are not any better than a standard room at any decent hotel. When we checked out we asked if we could buy a pair of flip-flops, this was ok so the extra amount was added to our bill that we paid. An hour later we received an e-mail stating that we were to pay an extra 150kr as we had taken a pair of flip-flops from the room. When I later coplained and suggested they could have checked our bill first I was was told this was no big deal and if it made me happy I could mention it any review I might write. it's a pity that the stay was spoilt by the attitude of the front desk.

This place was disgusting and dirty. When we arrived there was no reception just a phone number that directed you to a key safe. The person on the phone was rude and laughing at us as we couldn’t find the accommodation and clapped when we did! No offer of assistance although they must have been able to view us struggling. When we eventually found the accommodation there was a musty smell, stains on the carpets it was horrible and we couldn’t stay there. Rang the number again to try and complain they were not interested and said “you still need to pay” when we told them we were leaving. We then bumped into 3 males with wine and glasses and asked them if they were the owners one of them replied, “ no but I work for him” we tried to explain our dissatisfaction but they were totally disinterested and walked away laughing. I told them that I was complaining to Ticke**aster to which he laughed and said “they love us and use us all the time” The whole complex looked like it had been built in the 1960’s and not touched since. There was old broken objects everywhere outside and it was generally unkempt. I cannot understand how Trip Advisor has awarded 3 .5 stars for this disgusting accommodation. We had to book alternative accommodation. This spoilt our first trip to Sweden where we booked to attend Bruce Springsteen concert. Sweden is beautiful and we enjoyed our trip to Gothenburg but the Tree Tops Hangout and Spa is definitely not to be recommended!

My stay at this hotel in June 2023 was disappointing. From the beginning, I encountered numerous problems that made my experience far from pleasant. The hotel’s closed restaurant led to an unfortunate incident where the staff rudely asked me to leave the premises when I brought a takeout lunch to the lobby. This lack of understanding was disheartening, forcing me to eat in the parking lot. The room I was given was small, poorly ventilated, and lacked air conditioning or a fan. The oppressive summer heat made it incredibly uncomfortable. Ongoing construction around the hotel added to the noise and further hindered any chance of relaxation. Maintenance issues were evident throughout the hotel, with junk in the hallways and poorly maintained infrastructure. I even noticed electrical wiring hanging out, raising safety concerns. It was disappointing that despite being advertised as a relaxing spa, no spa facilities were available. Additionally, the hotel staff frequently spoke loudly, often overpowering guests in the crowded public areas. Overall, my stay at this hotel was unsatisfactory. The trea**ent during lunch, lack of proper cooling, ongoing construction, and maintenance issues significantly marred my experience. I would strongly advise seeking alternative accommodations until improvements are made.