Premier Inn Harlow East (Church Langley)

The windows do not open at the hotel and the air con didn’t cool the room down. It was very hot at nights. It would be nice to be able to have fresh air

We wanted a reasonably priced hotel a short drive from the Hertfordshire Zoo, and this fitted the bill perfectly. Reception staff friendly & welcoming, room ample sized, spotlessly clean and laid out as you’d expect from a premier inn. Despite having a large Tesco across the carpark the room was lovely & quiet. We were warned at check in that there was a possibility of only the continental breakfast being available despite our pre-booked cooked breakfast due to staff shortages at the pub. We were assured if this was the case we’d be given a full refund. However- and despite some slight trepidation having read previous reviews about food- the breakfast service was fully up and running. I was very pleasantly surprised, the cooked food was very good, arrived hot & promptly, and there was ample choice of continental breakfast to accompany it. The lady server- who seemed to be running the place single handedly- was friendly and efficient. I would definitely return to this hotel if in the area again.

Could not fault this Premier Inn. Early check-in provided at 10.30am for only £10! Very friendly welcome. Comfortable clean room Very convenient for Tesco Superstore for supper - room has desk mounted bottle opener so you can buy a bottle of beer!

Modern Premier Inn, clean and tidy with normal comfortable beds. Check-in went smoothly. We had a very big bedroom here and a large TV otherwise it was a typical modern premier in room. The water pressure was a little low on the sink but not a problem. Breakfast was next door in the Potters Arms which was probably our best Premier Inn Breakfast experience, great service from Joanne and had a nice touch with teapots and milk jugs.

Lovely clean hotel with great staff especially the young man on afternoon shift when we arrived he went above and beyond to help ,pub was nice but sadly closed on Monday and Tuesday so had to eat elsewhere,Tesco across the road was handy

Two guests in room 212 and one towel between us. Sink tap didn’t work properly and the room was so cold I had to sleep in my coat. No one around to speak to. On my return home I emailed but received no response. A good nights sleep guaranteed? You are joking!!! Won’t stay here again, have stayed here a few times as it’s a central meeting point with friends….never again!

Apart from the restaurant being shut and having a poor breakfast option, the hotel, service, room and bath! Were great and exactly what I was after. Quick check in. Easy parking. Thankfully a big tesco across the road

Stayed here as a stopover for 1 night whilst visiting family for Christmas. We were on the first floor looking onto the car park. The hotel is clean and tidy rooms are quiet. unfortunately my wife had an accident whilst trying to get into the bathtub for the shower and slipped and smashed her face causing severe bruising to her face eye and inner thighs. We reported this straight away however the gentleman on reception could not have cared any less. We believe there was cleaning residue left in the tub (or not fully washed off). This tarnished our stay a little , hence the 3 stars.

Out of all the hotels I stayed at in Harlow when visiting family, this has been the best. Clean, comfy, quiet and the cheapest :) Having food places right on the doorstep makes it a better location than the rest.