Cross Keys by Chef & Brewer Collection

The property has been renovated in an amazing way to meet the 18 th century farmhouse effect. Everything was clean the staff were amazing and welcoming chocolates appreciated

It's a reasonably priced average quality place. I'd probably stay again. The parking situation was good. The bed was comfortable (Premier Inn level). It had tea/coffee facilities in-room and an iron/ironing-board. That was the good stuff. The bad - noise levels from neighbouring rooms was terrible. I heard their TV's, their normal talking (I don't mean shouting, just regular talking), I heard people above walking around. Overall, you won't have a quiet experience. Luckily for me I'm someone that can wear earplugs to drown out the noise. Also bad, the condition of the room seemed like it was 20 years since it last had a refresh of the paint. Various marks on the walls. Underneath the bed seemed like it hadn't seen a vacuum cleaner in at least year. The bathroom (and parts of the bedroom) seemed like they might have mold on them, or just dirt, or the paint had chipped away revealing black from underneath. I don't know. The shower is an in-bath affair and the water pressure is so low that it only just reaches you. The hot water at the sink is so ridiculously hot I'm sure you could make a cup of tea with it. Out of the 6 nights I stayed, for 3 of them the room wasn't serviced. It was over Christmas though and that didn't bother me. Actually, when I said I'd probably stay again, I've talked myself out of it. Even with the 10% discount I was offered for my next visit.

Very nice hotel , very clean, lovely bed linen and clean fluffy new towels, great selection on coffee station but very disappointed with decor and the bathroom having mould on the ceiling

Good Location and good service. Unfortunately we were in a front bedroom facing the road and therefore traffic noise was bad.

It was easy to find with plenty of parking. Rooms were clean,huge bed, so comfy,. very quiet, although near a main road you couldn't hear traffic noise. The staff very helpful, let us take an ice cold water jug back to the room for the night. Breakfast was huge, we had full English. We had one dinner during our 2 night staywhich was really delicious. All staff so helpul. We will definitely return

Staff polite and easy to talk to, Room was clean. The room we were given was close to the dual carriageway and proven to be a bit noisy - some people would not be bothered but we prefer quiet. I would definitely stay again but would ask for one of the rooms towards the back of the building.

Staff could not be more helpful. The food was fantastic and the restaurant and bar is welcoming. I used the hotel as a base to visit family as it’s a great location. My only (small) gripe is that the rooms are looking a little tired and could do with a revamp. But I will certainly stay again.

Good food at a good price. Property in need of a good renovation. Bathroom door would not close, sink taps difficult/hard to operate and bed too high.

Nice restaurant area with good food at a reasonable price, friendly staff. Comfortable, clean rooms. I have stayed there 5 times this year and have no negative issues and I look forward to returning soon.