The Woodward, an Oetker Collection Hotel(The Woodward Geneva)

Newly renovated, beautiful oceanfront view. Very good service, excellent!

nice！

酒店樓下的歺廳必去。

非常滿意的入住體驗

I felt quite ashame to have this kind of servie in a 5-star hotel in Geneva.... As I arriver, the person at the reception barely said hello and typed on his computer for about a minute before proudly telling my first name....then a second colleague arrived and did the same... They then asked me for my ID, even though I had stayed there before. When I asked why, they said it was their policy to ask for identification for each stay. For information, this is not the case in other five-star hotels in Geneva. I was then driven to my suite: for the price, facing north was not a great surprise. But I was most annoyed at not having my luggage in my room: I had delivered it in the morning, and they had not brought it to the room by 7:00 pm. It then took about half-an hour to bring it. I then ordered room-service. They promised to have it delivered within 20-30 minutes. After 40 minutes, I did a first call, asking when it would arrive. They said 10 minutes. After 15 minutes, I called again, and they said it would arrive soon. It finally took 60'. What is even more interesting it that they bring the (good) food on a fairly high tray. But all the seating options are either a sofa, or a low armchair....therefore very inconvenient to sit! Other than that, the bathroom is very large and nice. The amenities are of good quality. I did not find the sheets and the bed particularly comfortable however. And it was impossible to regulate the temperature on the digital panel (you can move it from -3 to +3, but when putting it on +3 it would stubbornly come back to -3). There was no follow-up on my complaints, which was quite disappointing.

The hallways of the hotel leading to your room are what really wowed me. They are flawless in their finish. Great car and driver picking you up at the train station. Wonderful service and staff. Breakfast in the Resturant was great but room service had many issues on the 3 times we used it. Room looks as new and very clean and I am a very picky guest. It seems like a small private hotel which we loved.

This restaurant is extremely overpriced Ordered soup for $35 that tasted like it was from a can. Avoid this restaurant if you can. Food quality and servings are definitely NOT worth the price I would never go back 👎🏻 Complete Rip-Off 🚮 …….

The Collection Suite which I stayed at Woodward has the best view of Lac Léman. I can see the Geneva water fountain directly from the balcony of my room. The room is quite nice , contemporary elegant style with home atmosphere. The location is very convenient, just walking distance for shopping. All of the staff are very professional and friendly to me.

We had a great stay at the Woodward, travelling 2 adults and 2 kids. The hotel is 500 meters away from the most busy part of the lake promenade, which we liked, as there was less noise during night time. The hotel is of very high quality, build from quality material, which you cannot always say of new hotels. Suites are big and lights, heating, wifi etc is top notch. Check in/out was effective and personal. There is a kids menu and a small main menu. Kids special request was managed well. Only surprise was the long service time during breakfast, but we just decided to have breakfast at the room, however missing out on the lovely view you have from the breakfast restaurant. Our transfer did not show up when departing, but the hotel arranged for a large taxi within minutes. The gym was closed due to maintenance, but the reception arranged for us to have some equipment to our suite. 5 star hotel and 5 star service. We will return.