Sleep Inn Garner - Clayton

Continental breakfast was a joke. Coffee in room consisted of 3 decafs and a caf. None extra at the Breakfast area, had to go to front desk for more caf. Why use 3rd floor (no ice machine) when hotel was essentially empty.

The front desk was argumentative when asking questions. The floor we stayed on smelled heavily of curry.

Property was nice, room smelt like cigarettes but it wasn’t that big a deal . Most rooms do

Clean place. Little bit older but very much a safe feeling about sleeping here tonight

I really loved my room. Especially the feather blanket for the bed. My stay would have been perfect if it wasn’t for the two hour hollering and door slamming going on from about 10 pm to 12 pm. I had to get out of bed, open my door and shout that I would like to get some sleep. Staff should be around to keep hallways quite. It was not the cheapest room. I had plans on staying another night but changed my mind after not being able to get a good nights rest. But I did love the room.

The property was clean and recently updated. The staff was friendly and the breakfast was nice. My only complaint, was that the beds were “rock hard” and not comfortable.

Our check in was very efficient and pleasant. We had a good nights sleep. We enjoyed a good breakfast before we left. The staff was very friendly and helpful.

Location was good, everything else was not. Upon arriving and going to the room I walked in to find a room that seemed that someone had trashed it and they were still using it for guests without fixing it. Curtains torn down but still hanging from the track, night stand broken, toilet running and not securely fixed to the floor. The only blanket was the flat sheet and the cover that is for decor also as warm as a flat sheet. I was cold but with two thermostats I had no idea which one was on if either of them even worked which I do not think they did. The bed was hard as a rock and I had to unplug the fridge due to the noise it made so I could try to sleep. I left the bathroom fan running all night to help with the noise of the family down the hall with the door propped open and kids running all over. If there was a chance the stay would have been refunded I would have tried to go to one of the other hotels in the area. I would never stay here again

Nasty. Check in was the easiest part. It declined from there. There were clear signs saying it was a non-smoking hotel. As I walked the hall closer to the room, the smell of smoke grew stronger and stronger. It was coming from the room next to the one I was to stay in. I entered our room and the smell went away for the most part. However, we could smell each time a new one was lit. After we confronted the staff, the smoking stopped. The room is obviously in need of some repairs, but with a 2 star I expect some of that. What I did not expect was a shower door that would not shut and black mold lining the shower door and handles. It is clear that nobody had attempted to even clean around those areas as the mold came off with a damp rag in a few places (I tested during a video I took of the state of the room). The sheets and comforter appeared clean. The refrigerator had ice build up and some spots showing it had not been cleaned. I didn’t even look in the microwave. There was no TV remote in the room. We left before even midnight bc we were grossed out. When I mentioned the mold in the shower to the attendant at the desk, she just said “oh.” For the amount paid for the room, I am extremely disappointed and disgusted.