We arrived early and were told we had to wait until 3pm to check in so we did. At 3pm we were told our room was still not ready. We waited until 3:45pm and the room was still not ready. I requested they find us a different room that was ready which they were able to do. When we entered the room, it was very hot and incredibly humid (this is coming from someone who had lived in Florida her while life). A dehumidifier was in the room but not running. After emptying the water, the dehumidifier started to work and we turned the AC all the way down just to get it bearable in the room.
On the second evening of our stay at 10PM, the power flickered from a storm. When it came back on, the AC and hot water did not work. As of 3PM the following day, the AC and hot water in the entire resort still did not work, they did not know why, and could not give an ETA for repair. No AC, in July, in the Bahamas.
The all-inclusive only includes one beer option and low no-named liquor. The bar closes very early and only one is open at any given time. The restaurants are typical lower end buffet food; however, the morning after the power went out, the breakfast buffet had sugar ants all over the food. I notified the staff who proceeded to leave the food there as other guests went to eat from it unknowingly. It wasn't until I notified a different wait staff member that they removed food where the ants were.
Only compensation was to refund the nights we did not stay after leaving for another hotel.
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