Courtyard Columbus Airport

All I can say about this hotel is that the rooms are nice, but the AC was not working, The whole night I was sweating, and when I went down to see if someone could come, nobody came. There is no microwave in the room, so you have to go all the way to the lobby to heat up your food and then come back to your room. The last thing I did not like about it is that after you took a shower, the water does not flush fast. It takes a very long time for the water to flush and then it leaves a dirty stain at the bottom.

FRONT DESK LADIES WERE AWESOME. NO ROOM SERVICE FROM THURSDAY TILL MONDAY. DEBBY HAD TO BRING AIR FRESHENER TO ROOM FOR SMELL SHE WAS VERY NICE HAD TO GO TO FRONT DESK TO GET TOWELS AND TRASH BAGS THE MANAGER WAS VERY RUDE WE KEPT CALLING FRONT DESK PHONE POPPING COULDN'T UNDERSTAND HIM. I WENT TO GET TOWELS AND BAGS AND HE HAD DROPPED OFF SOME TOWELS TO FRIEND. HE CAME IN ICE MACHINE ROOM TRYING TO TAKE THE BAGS AND TOWELS FROM ME AND I WAS NOT NICE HE RODE ELEVATOR UP TO ROOM MY FRIEND HAD TO COME TO DOOR AND TELL HIM TO PLEASE LEAVE BECAUSE I NEEDED THE EXTRA TOWELS TO MONDAY. WILL NEVER STAY THERE AGAIN. MELINDA FANCHER

Staff was great. Room was good, no continental breakfast instead you need to purchase breakfast from the bistro within if you want. Bistro didnt have anything we asked for on the menu not even coffee. so walked across street to McDonald's. Parking spots are in short supply.

First room they gave us shower door did not open. Front desk attendant was nice and switched us with no problems. Property is poorly maintained and hallways and rooms are severely broken down. Same with parking lot. Would not stay here again.

Checked in, walked up to the room door was open, n ot locked No ac in room. Toilet didn’t flush. Bathroom sink not draining. No AC and left with one small box fan. Temperature dropped as low as 79 degrees all night. The “ac unit” made extremely loud, aggressive rumbling, scratching noises all night long. Very unhappy. Very upset. So much money wasted and I couldn’t even get a decent, or even a night sleep.

We stayed there for two nights it was hot and we didn't have air conditioning that worked either night .

Came to check in and the front desk gal was wearing sweats and a ball cap, looking very unprofessional. She wasn’t very nice to other patrons and was swearing while checking me in. Wasn’t a good first impression. Then went to our room and there was mold in the bathroom and the room wasn’t very clean. We had to be at the airport at 5:30am and made a reservation the night before for a shuttle but when we arrived at the front desk, the front desk lady (a different one) said she had no idea where the driver was BUT she did swiftly order us a Lyft at no charge.

Staff was nice and helpful but room could not get to the right temperature. Also, Bistro service was very delayed in the morning.

The room was spacious and clean, bed was comfortable andwe liked the separate living area. Staff was very helpful with any questions we had, and fixing our TV when we couldn't figure it out. Plenty of parking, but there were huge potholes around the back parking.