Booked 3 rooms for staff members for a business trip and they had an absolutely horrible stay in the accommodation.
On arrival, they were directed to the wrong rooms and one of them was directed into another building and just left there stranded with no indication of where to go. They made their way back to find out the room wasn't in the building where they were led to and just left. The rooms were dirty, there were no basics like shampoo, soap or hairdryers. Tiles and shower trays were broken, there was mould and leaks, the one room was next to the fire escape and the door handle was broken and so the wind blew in all night. One of the other rooms' doors were lower than the standard size door and this caused them to keep hitting their head. Above all else nobody could sleep due to the noise levels from the pub until early hours of the morning which as you can imagine was very frustrating after a long day on the road travelling. Definitely do not recommend and won't be back.
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