Ibis Coleraine Riverside

Very very strong smell of renovation, both furnitue and paint. Shower gel in the bathroom is empty. Many times there is no any reception staff. Not a good location for solo travellers because of it is really far away from bus station though there are many fast food and supermarkets near by. If you just go to giant cause way you d better back to Belfast. Return train ticket is cheap, you dont need to stay here 1 night for saving 10 pound.

Not bad room but the address is a bit far from the town centre

Very comfortable …

Excellent breakfast

Me and my partner stayed 4 nights in this particular hotel and enjoyed area so much we decided to extend our stay for a further 2 nights! But due to staff was some sort of mix up and couldn’t stay but already had payed for extra nights and accepted booking! Due to this unfortunate circumstance we lost out on refund which is daylight robbery, no attempt to amend this in anyway at all no compromise just left to sort accommodation ourselves which caused us so much grief as we had important hospital appointments and couldn’t in anyway not go as was main purpose of staying in first place! Absolutely appalling at the behaviour and staff professionalism with handling this matter especially with the amount of money no less that we spent at establishment! No customer care or safeguard at all ! Terrible experience in end up which is such a shame! We both feel saddened to say the least considering it is in the middle of a complete takeover can only hope for better customer service and courtesy! Good Luck!

Would recommend this hotel to anyone staff were all so helpful and friendly and the hotel was clean and modern very nice

Couldn’t fault a thing, rooms were clean, beds were comfy, breakfast was delicious. Staff went above and beyond. Even had an issue where I’d left the car lights on and drained the battery, but without any delay they had a guy out there with jump cables and it was working again in no time. Massive thank you to everyone at The Riverside Hotel.

A really lovely place to stay. Our room was spotless and cosy. The hotel was very modern and clean. The staff were all very friendly and the food was first class! Would highly recommend this hotel.

Nice place, excellent location, currently undergoing renovation /upgrading however this was professionally managed as not to impact their guests adversely.