Lost Villa · Thousand-Island

The hotel itself is nice but way too expensive because there is NO SERVICE. The staff is nice, it’s not their fault but there is no proper restaurant for breakfast lunch or dinner. For that price you expect a nice in-house breakfast but you have to go to next door guesthouse for their buffet (basic breakfast food, good for the guesthouse price but not enough for the Lost Villa price). Also we had a 5mo old baby with us, and one morning a very loud fire alarm rang at 6am in the building. There was NO STAFF in the hotel when I tried to reach out to someone. Alarm rang for 1HOUR!!! Finally I went out and found a gardener in the tourist park who helped me and cane to the hotel to turn off the alarm. We had to take the baby outside for one hour because we had no idea if it was a fire alarm or something else. We didn’t get any discount for the inconvenience (we stayed 5 nights and spent a lot of money). Very disappointed. View is nice, design is nice but that’s all. You can pay less and go to the guesthouse next door, it looks nice.

Lovely place, with many hidden paths, it’s pity we stay only one night there. Place to come back. Very helpful and friendly staff. Big thanks to our housekeeper 丸子

Absolutely amazing place. We will definitely come back ☀️🙏🙏❤️

Great stay ! Will definitely recommend !!!

也是朋友推薦來的，酒店真的蠻不錯的，景色很好。就居住來説也很舒適，隔音好，周遭也安靜睡得很香。臨行前大樂的管家金金還拉了羣，很貼心，服務也很及時，十分感謝。下次還想來～

環境：簡簡單單又很精緻。 房間很乾凈哦。店裡親屬關係複雜的揣手小貓們太可愛嚕。 服務：兩位管家小姐姐丸子和金金親切又細心，人太好了。推薦的徒步小路超級漂亮。 這裏不光住着舒服，心情也一整個大愉快。 再來！

時隔三年㕛來入住大樂啦， 好運降臨被升級了房間🥳 房間每天🈶新鮮水果➕晚安甜湯😘 還有管家的細心問候. 整個入住心情棒極了，非常適合放空 冥想🧘🏿 名宿對寵物非常友好喔

這是到過的第四家大樂之野門店。服務一如既往的好，管家金金熱情周到，一到酒店還給升級了房型。環境非常好，泳池邊休閑椅上坐着，便可將美景盡收眼底，喝喝下午茶，聊聊天，非常愜意。酒店咖啡吧的咖啡味道也非常不錯。

非常有度假鬆弛感的酒店，寵物超級友好，湖景超美，房間乾淨舒適，管家丸子和金金服務很細緻，每天早晨幫我們做好喝的咖啡，還逗我們小狗玩。我家小狗們每次來了都笑眯眯的不想走，整個度假村都寵物友好，有大草坪有山谷溪水河流，非常適合小狗玩耍。千島湖的寵物友好景區也特別多，有山有水有美食，生態環境非常好，還能看到山鷹。