After we check in, noticed that the room above us had children and they were extremely noisy and stomping around very loudly. Went to the front desk and the man at the desk wasn’t helpful, I asked him to come and listen to the noise, he didn’t. We left and went and got dinner, came back and the noise level was still the same. He told me that no one was in the room above me. He followed me to our room, #116, heard the noise, and left. 10 more minutes, I go back to the front desk and there is also a lady there, they finally move me and my husband to a room on the opposite hallway to a king room.
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