Red Roof Inn Hickory

Juan at the front desk was very helpful but the overall cleanliness of this place was awful. There were hairs all over the bed. The comforter had a big hole in it. An outlet was off the wall, exposing electrical wires. To top it all off, there were roaches everywhere!!

I’ve been staying here every weekend for the last 12 weeks for work, and everything has always run smoothly. The staff is friendly & super helpful, my room is always clean, and it is generally a safe & quiet area.

The staff is always friendly & eager to assist. The rooms are updated & always clean.

I got charged $20 for a 15 min early check in! And when asked was told it varies on staff. Mind u $20 had to be in cash and not on record. Yes stupid me! Then to notice microwave was broken and fridge was dirty as hell. They had no explanation on the early check in fee! She just said it depended on staff and the company changed on day to say basis. My opinion…..she pocketed the $20! I WILL NEVER STAY HERE EVER AGIN!! Oh wait let me say i killed a couple cockroaches too!!!

My stay at Red Roof in Hickory was better than I expected. The owners and staff go above and beyond to help Us have any and everything we need and want.

For the price, I would have expected much better- smokey, dirty, didn’t feel safe

Drain Flies all over the room. Broken toilet drain. Management knew of the pest problem but still booked the room. Very Greedy. When I complained the management they admit of pest problem and changed the room, but the new room also has a broken toilet drain so checked out. Management refused to issue refund. I will strongly advise to choose another Hotel for better experience.

No towels in room when first arrived. Stayed there for 5 days never once had housekeeping to even visit. Was asked to bring towels down when need more because they had no laundry service. My cards didn’t work everyday. Has to get multiple cards everyday. Everytime you try to visit front desk they are away and the door locked.

Room was basic and clean. Some room issues: TV would not display video or audio, the toilet was difficult to fully flush, A/C controls wouldn't allow fan speed changes, and saw brown roaches on Sunday AM just prior to departure