Pullman Hotels in Brisbane

Der Aufenthalt im Hoteo war super. Das Frühstück war überragend. Im Zimmer waren keine Leselampen oder ähnliches am Bett Das wifi war sehr lang.

Love the hotel, location, cleanliness, comfort of the room, amenities, and friendly staff. HOWEVER, after 8 hours of flying, or driving, the staff greet you only to require you to check yourself in at the kiosk. I went through the whole complex process with an attendant assisting only for the kiosk to tell me I had to see an attendant to check in. WTH! How frustrating and not a great way to be greeted at a hotel. I know the hotel staff was frustrated with the process too and it's another total disconnect from corporate with the individual hotel. I felt it was a cold and impersonal process especially following a long trip when all you want to do is to finally get to a room and away from the public. They also required me to use the kiosk to check out the next morning. I refused , handed the key to the attendant, and walked out. When you pay a hundred or two hundred or more for a room the least they can do is to provide you some personal service for 5 or 10 minutes during your stay. I will stay elsewhere besides an Accor hotel in the future. What a huge failure on their end.