Gastnutzer
12. September 2021
Staff is exceptionally rude. Everyone there is very unfriendly and I witnessed animal abuse a few times by the grandson of the manager. When I interfered to stop the little boy, I was yelled at. Very rude servers, receptionist and manager. They offend you, yell at you and then they deny and make up completely different stories. When asked for camera recordings - they get angry and reject providing. Nobody listens to any concerns you have. Some people from the staff are openly talking about wanting to kill the stray cats around the hotel. The owner literally told me “you think you are helping stray animals by feeding them and taking sick ones to the vet? Even though it says pets are allowed in the rooms free of charge, they asked for extra money for my pet. There is a lot of single guys there that are looking to hook up and were disturbing me on several occasions.If you dare to talk to the manager about being disturbed, the angry manager doesn’t bother to even listen to you and argues with you - instead of acting as a manager, he turns things into personal matters. Apparently, the regulars there that are friends of the owner and the manager can say anything to you. If you say anything back to them, you are “verbally attacked” by manager and owner. The rooms are very old and dirty. There is no wifi connection at all, even though it says they provide wifi in their listings. This is the worst place ever. I can go on and on about situations I was disturbed, verbally abused, offended. I witnessed animal abuse by a little boy (the manager’s grandson) and nobody saw anything wrong with that. In this hotel, the friends of the owner can say and do whatever they want. If you dare to defend yourself, you are in trouble. Never experienced something like that before - disrespectful people who lie to cover each other’s misbehavior. Even though I paid for a 28-night stay, I left after 10 awful days at this disturbing property.
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