Stayed for a weekend at this hotel with my family. My wife, myself and a 2 year-old. First impression was excellent. Nice standard, spacy rooms, well equipped, and so on. Nothing to complain about regarding the room standard. Breakfast was also fine, plenty of things to choose between. It was only when we returned the next night our complaints arose. We arrived by car in the hotel garage, with a sleeping child. Already in the garage we heard the noise from the party/event upstairs. The only route from the garage to the hotel rooms was to make our way through the bar and the ongoing party. That is poor planning of infrastructure in my opinion. Of course our sleeping child awoke to the excess loudness of the music, and we had to «snake our way» through the crowd of loud and drunk people. We eventually made our way to the room, and even though it was situated at the third floor, the noise was ever present in our room (our room was even facing outward, not toward the core of the hotel). Don’t know if that’s because of ventilation or because of the architecture of the building (which leaves the roof open over the reception/bar area all the way up to the top floor). So even though a lot of things at this hotel is done adequately, this second night experience (and thereof lack of sleep) ruined our stay. We certainly feel that it was not worth the money, and wouldn’t recommend it to families (at least not when the hotel is having events / during weekends). (In all fairness: we didn’t make a formal complaint to the reception as it was not an option to opt for a new room (arrived late, and packing and moving with a tired toddler is not optimal). And neither did we see any chance of the hotel shutting down an event due to a single complaining customer.)
Ausgezeichnet
124 Bewertungen