SureStay Hotel by Best Western Higginsville

Excellent staff in every way possible. Kind, friendly and very engaging! Rooms were great! I had an issue with a moving trailer and they were very supportive with helping me resolve the situation.

The hotel was pleasantly clean and our room had recently been remodeled. The bed was not that comfortable...kinda hard, but otherwise everything was good.

What can I say about this hotel. If you are looking for a less than typical roadside motel to "rest" your head then this is the place for you. The outside leaves little to be desired and is attached to a bar(wasn't aware of that.) It's very sketchy but well lit in the back secluded area. The beds was as hard as a rock and made a loud banging noise anytime you rolled over but I do have to say the room was very clean. The air conditioner was so incredibly loud that you didn't even have to worry about hearing your neighbors voices from the wall when it shut off. All in all I'm not sure how thisotel was so highly ranked lol

New renovations. Beds and pillows are very comfortable. Very pleased with our stay. Breakfast was ok. That is the only thing that keeps me from checking as excellent.

Check in was friendly. Room was clean. Parts of hotel showing wear. Breakfast was mediocre and dining area definitely need improvements! Overall, the room was good, just don’t go for breakfast and it will be a pretty decent stay.

We booked a king and got a queen and we were not even in the same building as the rest of our party. Dogs were barking in the room next to us. Staff was rude. Just overall crummy stay. The first time we stayed it was great thats why we chose this hotel again but it was a complete disappointment.

We arrived shortly before midnight. The desk clerk said they were having trouble with our room door? He went back and forth probably 20 times before someone else came to say they couldn't get the room keys working. Waited for almost an hour They said the Super 8 had a room for us across the way. But they really didn't have enough room for our size family, they also had room key issues, and it was really dirty, pet hair lining the steps and no elevator. So we ended up declining that option and driving further on and sleeping in the car at a truck parking rest stop. :-| It kind of ruined the rest of the trip home. We were so tired. Wouldn't recommend this place. They seem like an unprepared company/place to stay.

This hotel has been completely renovated. Everything is new. You can even smell the newness of the towels. The bed was more firm than what I am used too, but I still had a good nights sleep after driving for 12 hours . The location is extremely convenient as it is right off of the interstate. They had a hot breakfast that consisted of eggs sausage biscuits, and gravy. If you don’t like that, there is a McDonald’s and a pilot gas station directly across the street.

This is more for the staff at the front desk. The gentleman who checked us in, was the friendliest, most welcoming person. He made sure we had everything we needed he was kind and I would stay there again just based on him alone. Thank you!