Gastnutzer
16. Juni 2024
Our first four days coincided with English half term and a Portugese holiday and as others have said it was very busy and service in bars and restaurants challenging. I don't think the hotel has been open long following refurbishment. We spoke with the management who were very apologetic and very aware of where the improvements were needed and made no excuses just looked for solutions which was refreshing. Our remaining week was lovely. It was quieter which enabled the staffing issue to be addressed (shortage across the Algarve due to accommodation costs) and service was very good. We saw improvements every day, service in the restaurant was good and tables cleared quickly. More umberellas around the main pool, more sunbeds, and there already seemed plenty. Move from plastic cups to hard plastic wine goblets around the pool. We went to the Italian twice and enjoyed both but saw an improvement the second time, the Risotto was scrumptious! Wine in all restaurants is bottled and very nice and the beer is Super Bock. The main pool area is lovely but we spent our time in the adults only area which had some four poster sunbeds and infinity pool which was gorgeous, surrounded by trees and flowers, just blissful. There was an enclosed area for parents with smaller children with a play area and pool which looked good and tennis courts and a football court which were popular. We upgraded to a bigger room and glad we did as the balcony was huge and the extra storage appreciated. All the staff are lovely and work hard, the manager definitely leads by example, he was everywhere and at all times of day. They do enforce the removal of towels policy which we found a good thing. The location is amazing. 390 yards down the path from the pool area and you are on the beach. There are a couple of bars to the left, one you need to climb through the rocks to get to but we preferred Sun and Sombre and also Restuarant Atlandida which is superb but you will need to book early. We wanted to revisit but could not get in again. There are some lovely walks on the boardwalk if you go right all the way you will get to the sea wall and lighthouse, approx 50 mins or 25 mins walk to Alvor, which has a lovely old town and marina although you can go on the road and do it in 10 mins. Uber about 3.5 euro, taxi 5 euro approx. We are looking forward to returning and seeing how much more they have achieved.
Übersetzen