The Ritz-Carlton, Almaty

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.

The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions. Breakfast huge and tasty, there is everything, even common quail eggs… Rooms big and have nice views to city or mountais. Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.

It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.

Good series

房間很滿意，乾淨衞生，景色很美，房間也很大，適合家庭出遊也適合商務出差，住的非常舒適腦子，非常值得推薦

出差商務，衞生、早餐都不錯，體驗感也很好，除了貴沒別的毛病，比國內要貴很多。酒店位置也不錯，去哪兒都方便。

阿拉木圖最高級的酒店，視線很好，可以看到雪山樓下還有一個非常大型的shopping mall，前台有免費的蘋果，以及入住的果汁，前台的服務非常好，還有專門的服務人員指引我們到房間裏面。

應該是阿拉木圖最好的酒店，價格不便宜，服務非常好，房間設施也可以就是略顯陳舊

整體的體驗還是很好的，就是早餐需要提升一些