Tenir Eco Hotel, Shymbulak Mountain Resort

Absolutely fantastic place. A one of a kind experience staying  at this very unique property at 10,400 feet (3,200 m.) Plush, comfortable and well-insulated cabins with breath-taking views of the mountains and the gorge below.  Service is outstanding. Ingkar is responsive and helpful well beyond expectation, and Vyacheslav is eager to help with luggage etc. - not just helpful but also smiling and friendly. Breakfast is hearty and delicious - the restaurant prepares everything very well. Helpful to take some diamox the night before heading up, and the day of. At this altitude some may feel effects otherwise, especially coming from Almaty at a much lower altitude. Must stay hydrated also. Ok to get up there with carry-ons in the two cable cars that get you up there from Shymbulak station. Anything bigger will be very hard to manage. The resort offers a service that brings bags up from where the cable cars begin to your unit. Also, if you take an EV taxi or Yandex, it will take you right up the first of the two cable cars - gas guzzlers are not allowed up to that point, you will have to take another cable car yet up to Shymbulak. We are travelers and have been all over the globe. This has to be among our top ten at least in terms of views and uniqueness of experience. Well worth the effort and expense.

Very cosy room, Netflix and smart tv, very scenic view of the mountain, short hike nearby, very nice breakfast. Very scenic sunrise and sunset. Cute dog. Comfy and amazing stay! IG WORTHY! Even have sauna in the room! Starry night! Con: dinner only available at restaurants below, need to take cable car. Cable car timing is quite limited. Must check in earlier. I missed the cable car time so I need to wait for the last session! May get high altitude sickness, please prep some Panadol or altitude sickness pill! Abit far to get there. 1 car ride & 3 cable cars up! Would recommend to reach early because can do short hikes and even paragliding! (Although i didn’t try because i reached at 6pm)

Located at the top of Shymbulak, eco panir provides a breathtaking view of the mountains, sunset and sunrise.

Good experience with a very good services and amazing staff

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

Excellent experience, beautiful location, very comfortable room.

Great for everything. Surely will be back. Highly recommended. Spectacular view with great room.

風景，餐廳，服務給到頂級（早餐晚餐都非常非常好吃，風景太夯了 雪更多點會更漂亮，服務響應速度很快） 床品和設施給到npc（水會突然變得很熱，床品太軟有待加強） 不總上高原的朋友要注意了，本人半夜血氧掉到70多😭

需要3次纜車才可以到山頂，一定到下午4:30前到山腳做纜車，一定要提前加酒店的WhatsApp，他們會給免費的纜車票，房間內有桑拿見，也可以山頂徒步