Ona Garden Lago

Its a decent Aparthotel in terms of price and location. Located near to supermarkets and almost a mile from the Alcudia beach. There is plenty of free parking space (on street) outside the hotel. The staff was really helpful. I wished they also provided basic groceries like salt/sugar for tea/coffee/bread toast what was not available and we had to visit the superstore first thing in the morning for that.

Overall was OK, Good points.. Location ideal, 5-10 min walk to Alcudia beach. Entertainment staff worked really hard in 35 degree heat, really impressive considering conditions. Apar**ents were spacious, fully equipped, beds comfortable. Bad points... Food was really poor, breakfast buffet was cold even when buffet had just began, lacked any variety from day to day, seemed like very little effort went into the catering side, to the extent where we would rather have paid for better breakfasts elsewhere than try to stomach the hot food on offer. Fruit juice tasted like sugar water/squash and was undrinkable. Bathroom in apar**ent was dirty, big apar**ents so maybe more cleaners needed in my opinion. In general, public areas a bit tatty, posters stuck to windows with sellotape, just a bit run down in general. Swimming pool had tiles missing, glass panels missing and taped up, bit scruffy looking. Overall Staff were very good, hotel OK, just looks like the owners have either lost interest or don't have the funds to renovate and put the necessary inves**ent required in to the resort which is a shame as everything is in place in terms of logistics, staff, size and space to be much better. Hope this review helps future travellers

Really good stay Coming here for many years and noticed a big improvement in the entertainment around the pool Good to have music, singers and activities for all Adds a bit of life to the place Staff always smiling and helpful as ever Clean and tidy and cleaned regularly Pool needs an overhaul but still fine Only pain was getting a taxi but that’s not the hotels fault! Overall would definitely recommend and a big thanks to all the staff involved

Lovely place well look after .cleaned room every couple days clean towels and bedding.reception very helpful.and open 24 hours a day, very good entertainment for children and kept them busy .everything you needed in the apar**ents

We were staying here in June ,sorry my review is so late , We were warmly welcomed on check in by a very efficient front desk lady. We were two families with teenagers so had two apar**ents side by side.my apar**ent had an ensuite with a huge balcony and aircon,my sister's was smaller ,only one bathroom and a much smaller balcony. Slept well each night.supermarket around the cornerand a fab bakery that serves coffee. Breakfast was lovely and the staff there were also very nice. Pool had a few loose tiles around it ,but plenty of beds to choose from. We would return to this apar**ent again , We got a brilliant price with breakfast by booking on line on their own web site. We were leaving early for the flight and the restaurant gave us food for the morning. A walk into the ***** but doable. Taxis are every member we encountered were friendly. Really great value.

Went with friends for a long weekend without the children for the fIrst Timre in 16 years, Got told off for just talking slightly louder than we should of from 6pm. Felt on edge the whole time. No entertainment. Dirty shower. Reception walking up and down being security makeing is feel very uncomfortable we paid alot of money for 3 days with friends as we never gwg to do anything without kids. Was told they are used to people coming to stay but going out most of the time so to only use hotel for sleeping purposes. Nothing near 1.5 mile to any nearest restaurant or tabcao shop club etc. And the pong of stagnant water from the lake is vile! Would never come back here again even if they paid us!! Boycott by all measures DO NOT BOOK ONA GARDEN LAGO