Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel Bewertungen

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Abu Dhabi, a Curio Collection by Hilton Affiliated Hotel!Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our room and found our location convenient.However, we are deeply sorry to learn about your encounter with one of our team members. Please accept our sincerest apologies for any unfriendliness or disrespect you experienced. This behavior does not align with our standards of service, and we are taking this matter very seriously. Rest assured, we will address this issue with our team to ensure that all guests are treated with the utmost respect and courtesy.We appreciate your valuable feedback as it helps us improve. Should you decide to stay with us again, please reach out to me directly so that I can personally ensure you have a seamless and enjoyable stay.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best Regards,The Management

Antwort der Unterkunft: Dear Den,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Thank you for being our guests and for the time taken to share such a wonderful review with us.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you.I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Sehr geehrter Gast, Vielen Dank für Ihr Feedback nach Ihrem letzten Besuch im Royal Rose Abu Dhabi. Der hohe Standard und die Qualität des Service sind uns sehr wichtig und daher bin ich dankbar für die Bereiche, die Sie identifiziert haben, in denen wir uns Ihrer Meinung nach verbessern könnten. Seien Sie versichert, dass wir Ihre Kommentare an die entsprechenden Abteilungen weitergeleitet haben und dass diese Probleme untersucht werden, um sie in Zukunft zu vermeiden. Es tut mir jedoch aufrichtig leid zu lesen, dass Sie das Hotel unzufrieden verlassen haben und hoffe, dass diese Unannehmlichkeiten Sie nicht davon abhalten, wieder bei uns zu übernachten. Wir schätzen Ihre Meinung sehr und hoffen, Sie in Zukunft wieder begrüßen zu dürfen. Mit freundlichen Grüßen Guest Response Team Royal Rose Hotel

Antwort der Unterkunft: Sehr geehrter Gast, Vielen Dank für Ihr Feedback nach Ihrem letzten Besuch im Royal Rose Abu Dhabi. Der hohe Standard und die Qualität des Service sind uns sehr wichtig und daher bin ich dankbar für die Bereiche, die Sie identifiziert haben, in denen wir uns Ihrer Meinung nach verbessern könnten. Seien Sie versichert, dass wir Ihre Kommentare an die entsprechenden Abteilungen weitergeleitet haben und dass diese Probleme untersucht werden, um sie in Zukunft zu vermeiden. Es tut mir jedoch aufrichtig leid zu lesen, dass Sie das Hotel unzufrieden verlassen haben und hoffe, dass diese Unannehmlichkeiten Sie nicht davon abhalten, wieder bei uns zu übernachten. Wir schätzen Ihre Meinung sehr und hoffen, Sie in Zukunft wieder begrüßen zu dürfen. Mit freundlichen Grüßen Guest Response Team Royal Rose Hotel

Antwort der Unterkunft: Dear Isabel, Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future! Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Yvaine Lee Lee,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Thank you for being our guests and for the time taken to share such a wonderful review with us.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you.I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Thank you for being our guests and for the time taken to share such a wonderful review with us.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you.I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Mr. Hazeem,Thank you for your kind words about our staff and property. We are delighted to know that you enjoyed your stay with us. It is great to know that you loved Royal Rose Hotel Abu Dhabi. Thanks again for everything, and we hope to welcome you back soon.Best regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Thank you for being our guests and for the time taken to share such a wonderful review with us.I am delighted to hear that you have enjoyed a memorable experience with us throughout your stay and that the team has managed to exceed your expectations, thank you. We appreciate your kind words about our staff, especially Asian lady at the reception. I do feel very proud to have a team that manage to deliver excellent service to our guests, ensuring memorable stays.We look forward to welcoming you back to Royal Rose Hotel, Abu Dhabi on your next visit.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi! Thank you for choosing Royal Rose Hotel, Abu Dhabi for your recent stay and sharing your feedback. We are glad that you enjoyed your stay and appreciated the cleanliness and comfort, location, facilities, value for money and staff service at our hotel.Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel, Abu Dhabi!Thank you for your positive review! We're thrilled to hear that you had a comfortable stay with us. It's great to know that our Indian receptionist took care of your check-out issue with such a positive attitude. We'll be sure to commend her for her exceptional service. Our lobby staff will also be delighted to hear that they were helpful during your stay. We look forward to welcoming you back for another pleasant stay soon!Best Regards,The Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!We appreciate you for taking your precious time to write such a wonderful review regarding your recent visit to our hotel.It is always very rewarding to read that you were satisfied with your lovely stay and were impressed with the quality of our hotel and the attentiveness of the staff while you were here.We continuously strive to provide amazing experiences and everlasting memories to each and every guest.Please rest assured that your motivating comments will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests.We look forward to welcoming you back in the future and creating another memorable experience.Kind Regards,Royal Rose Management

Antwort der Unterkunft: Dear Valued Guest,Greetings from Royal Rose Hotel Abu Dhabi Curio Collection by Hilton Affiliated Hotel!Thank you for choosing Royal Rose Hotel, Abu Dhabi for your recent stay and sharing your feedback. We are glad that you enjoyed your stay and appreciated the cleanliness and comfort, location, facilities, value for money and staff service at our hotel.Thank you once again and we will be looking forward to seeing you soon at in the near future. It would be an honor to have you and welcome you back in our hotel.Kind Regards,Royal Rose Management