Privatunterkünfte in An Giang, Vietnam

1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower

Erstes Mal reiche Insel Vietnam 🇻🇳 Wohnen Sie in diesem Hotel 👍🏼 Hotellandschaft der ersten Klasse, für die Unterkunft, Cambridge 🫶🏼 Sie können die Sonnenuntergang-Landschaft sehen 😍 Sie können die Bühne jeden Abend auf der Bühne sehen 🎆 Ich werde die Anzeige von Familie und Freunden vorstellen, wo Sie 💯👍🏼👍🏼👍🏼

Erleben Sie einen hervorragenden Aufenthalt im Grand World Phu Quoc. Ideal in der Nähe des schönen Strandes für Entspannung und nur wenige Momente von VinWonders für spannende Aufregung. Dieses Ziel bietet das perfekte Gleichgewicht von Spaß und Entspannung. Diese fantastische Getaway-Erfahrung wird für eine erinnerebare Reise sehr empfehlen.

Ich hatte einen wunderbaren Urlaub. Die Wohnung ist sehr neu und modern. Mein Zimmer war sehr sauber und das Personal war sehr freundlich und unterstützend. Die Lage ist sehr nahe am Strand. Es gibt viele berühmte Restaurants und ein sehr bezahlter Nachtmarkt, der umgeben ist. Die Wohnung hat einen Buggy-Service. Ich werde zurück sein.

It’s very closely to night market. The owner can speak English and very good service to customers. Easily to eat and walking around. I stayed here I visited many interesting places where I can just book an electric car for half day.

Wir reservierten dieses Hotel letzte Minute, so dass wir beim Ankunft des Bungalows nicht ganz bereit waren.Die Rezeptionistin war sehr hilfreich trotz einer Sprachbarriere. Sie ging oben und darüber, um einige Tickets und ein Taxi für uns zu sortieren. Das Zimmer war sauber und schön eingerichtet, es gab komplimentäre Getränke und Toiletten. Das gesamte Freiraum war gut gepflegt und attraktiv. Schönes Schwimmbad.

Very beautiful well designed apartments made of quality materials. The most important things for me in all apartments are bed and quietness. This flat has both! Bed mattress is super comfortable (not hard) what is rare in apartments in Vietnam, as well as high quality pillows and heavy duvet hugging you at night. Location is 5 min walk to the Venice canal where they perform the shows, on the quite street facing Radisson resort, but during the evening shows you can hear a bit musical bass in your flat. But it’s for short period of time so not bothered even me who is very sensitive to any noise. The only one down side was that my apartment wasn’t cleaned and towels were not changed during 4 nights stay, and bottles of water were replaced only once when I asked. Overall it was pleasant stay and the owner speaks a bit Russian ( English no). I wish Vietnam has more this style and such high quality apartments!

Komfortable und komfortabel Wohnung, es gibt alles notwendig. Komfortable Lage ist direkt im Zentrum, alle in einer Fußgängerzugänglichkeit. Mr. Cu super Master, nahm für Frühstück Fo Bo sehr lecker .

Отель неплохой, убирают каждый день. Неплохое расположение. Отель небольшой, завтраки в соседнем отеле. При заселении была приветственная вода, кофе и быстрая лапша. Предлагалось это бесплатно, мини бар платно. При выселение из отеля попросили заказать такси на утренний вылед, чтобы наверняка😊, цена соответствовать как по грабу. Уже в аэропорту таксист сказал, что нужно доплатить за лапшу 🤣🤣🤣 что это ему сказали в отеле. Поэтому ещё раз уточнейте все ”бесплатные” плюшки, и номер сдавайте персоналу.

We enjoyed our stay here. The hotel room is very comfortable. The service are great! The coffee is good! Surroundings are good. The fireworks are spectacular. Cable Car station to Sunworld is just infront. Aside to muslim travellers, the nearest Halal Food will be at Viufest Bazaar. Apart from that, everything is Good!