Hotels mit Frühstück in Riau, Indonesien

Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced: ⸻ ⭐ Family Stay Review: Aryaduta Pekanbaru We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations. 👥 Front Desk Experience The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly. 🏨 Room Condition The hotel is quite old, and it shows. • The room had a noticeable old smell when we entered. • The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids. • Overall, the upkeep and cleanliness were not at the standard we expected. 🏊 Facilities We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged. 📍 Location The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point. ⸻ ⭐ Overall Rating: 2.8/5 Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected. This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.

Sieht alles toll aus auf Bildern. Hat angeblich 5 Sterne. In Realität ist es ein in die Jahre gebratenes Mittelklasse Hotel für einen zu hohen Preis. Lage ist gut. Person und Sauberkeit auch. Frühstück gerade für Ramadan Zeit überdurchschnittlich

First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service. Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.

Ich habe mit meiner Frau und Kindern für einen kurzen Aufenthalt im Novotel Pekanbaru geblieben. Das Hotel war sauber, komfortabel und familienfreundlich. Meine Kinder genossen den Pool, und das Personal war freundlich und hilfsbereit. Frühstück hatte eine große Auswahl an Optionen. Insgesamt war es ein angenehmer Aufenthalt und eine große Wahl für eine Familiengehäuse.

So all types service it good

We had an amazing stay in the hotel. The service of DAFAM was amazing. They were very accommodating and helped us greatly. The rooms are spacious and clean in the non smoking area. Shower water was warm, but not hot. The breakfast buffet is good! With amazing coffee

Gute Umgebung mit schönem Frühstück. Die Dachlounge ist gut für Hangouts mit vollem Stadtblick. Zimmer ist geräumig. Eines zu verbessern wäre die Soundproof-Funktion für das Zimmer nicht verfügbar, mit akustischen Lärm von Ihrem Nachbarn und der Klopfen-Sound. Andernfalls ist das Bett komfortabel, sowie, Wasserdruck & Temperatur sind einfach schön.

the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come. the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana. the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious. the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!. the motorcycle parking is good but please put spotlight to make it brighter. overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.

This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩

I wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area. Also meal option expect to have some western choices as well.