We arrived at 12pm and were able to go straight to our home. Hotel is beautiful and clean. We had dinner in the hotel which was very tasty and breakfast had a great selection of hot food and we got to make our own waffles 🤤
Another great night stay at The Imperial Hotel, booked couple days in advanced. This is a great choice of hotel and comes with everything you need for your stay and of course an amazing team behind the scenes to accommodate yous.
A stay to remember… for better and worse
I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay.
Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside.
The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip.
Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable.
In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.
Hotel direkt außerhalb der Bahnhof, aber immer noch modern, sauber, stinkt wirklich gut. Front Desk staff war groß, Zimmer mit großer Größe und komfortabel. Sehr schönes Bett, gemütliche, gute Einrichtungen, einschließlich einer Nespresso-Maschine im Zimmer. Frühstück war gut und reichhaltig. Großer Aufenthalt im Allgemeinen!
Im Barton Manor Hotel und Spa mit meiner Tochter....wir hatten eine wunderbare Zeit....von der Ankunft zum Verlassen des Personals kann nicht genug für Sie tun...das Frühstück ist wirklich nett...wir haben nicht im Restaurant für Abendessen gebucht, aber ich wurde von anderen Gästen erzählt ...dass das Restaurantsgericht lecker war.
Wir werden sicherlich zurückgehen .
Was there for 5 days with my partner and was our first time at Blackpool the staff and owner was really nice despite decorating and there lift not working you wouldn't have known by how professional they are 😊
Was a mix up with rooms at first but got quickly resolved 😊
Will be back again
We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.
Sehr gut
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8,6/10
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6.9/10
LLunaBunnyThe location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there.
The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed.
If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again.
One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better.
I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.
SSharmayneEverything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
GGastnutzeromg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
GGastnutzerWar glücklich mit unserem Aufenthalt im Hotel
Ich tat nicht nur die Menge an Nahrung, die wir angeboten wurden
So lecker war es.
Das Zimmer war sauber
Nur die Teppiche sind alt und Park ist schwierig
Aber ich würde gern wieder gehen
Ich genossen das Essen wirklich.
Hatte Vielfalt und Sie würden, bis Sie voll sind
Danke und halten Sie es auf.
GGastnutzerA stay to remember… for better and worse
I’ll start with the highlight: the staff at Blue Waters Hotel were absolutely exceptional. Warm, helpful, and genuinely friendly—they made me feel like I’d wandered into a live episode of Fawlty Towers, minus the chaos. Their charm and effort were the saving grace of my stay.
Unfortunately, the hotel itself is in serious need of TLC. My room’s curtains detached dramatically and collapsed to the floor, leaving my window fully exposed to the car park and main street. Not ideal—especially with a rather sad pile of rubbish lingering in the corner outside.
The leisure facilities didn’t fare much better. The pool was cloudy and didn’t feel well maintained, and the sauna was out of order during my visit. A shame, as I’d been looking forward to a relaxing dip.
Dinner was, frankly, disappointing. We ordered roasted pork, which arrived cold, and the vegetables were so overcooked they seemed to have time-traveled from the previous night’s menu. Breakfast offered a decent variety, but the quality was just about passable.
In short: brilliant staff, but the hotel itself needs a refresh—both in decor and dining. If you’re coming for the laughs and location, you might enjoy it. If you’re after comfort and cuisine, you may want to look elsewhere.
DDan.PAnother great night stay at The Imperial Hotel, booked couple days in advanced. This is a great choice of hotel and comes with everything you need for your stay and of course an amazing team behind the scenes to accommodate yous.
PP40ULWThe hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
GGastnutzerFirstly this isn’t a hotel. It’s a pub with rooms, which are tired and need a refurb ( bath chipped and rusty, toilet cracked and I mean toilet not seat ) evening meal in pub it’s self good and staff good. Prices reasonable. Pub Toilets not big enough given size of restaurant/ lodging/ and the fact that camper van/ motor homes can park on the car park overnight and use facilities. Buffet Breakfast poor and trailered more to the motor home guest’s who only pay £15 a night to stay which includes breakfast. My advice get in early if you want best choice.
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