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8.6/10
Sehr gut
JJohnDeer62Best Western Walworth Castle Hotel looks like you’re about to stay in a medieval fortress, but the experience is closer to a slightly ******* Premier Inn with turrets.
The castle exterior is genuinely impressive. The inside feels like it was last renovated during the English Civil War. Creaky floors, questionable décor, piggy smell breakfasts and recepcionist smile thicker than the castle walls.
That said, it’s strangely charming in the same way old pubs and abandoned stately homes are charming. Not luxurious, not modern, but definitely memorable.
CChristopher GirlingSuperb hotel, superb food in Marco Pierre White's restaurant.
Special mention to the receptionist , Urra (I've got that badly wrong) , Rhiannon and the restaurant staff. What an amazing, we stayed in a superior room which was outstanding.
Amazing stay
Ccynthia goThe room was spacious and comfy beds. It comes with free breakfast, which is good. Breakfast was alright, the same food every morning. The only thing that lets us down is one of the staff in the restaurant. We sat there for ages waiting to be served. Because he won't be serving us not until 8pm. So we've waited patiently, because we have just arrived that night and was very hungry. This man was serving other people, but not us. So my husband and I were wondering what's going on. So my husband went to the till and queued up. But when it's my husband's turn, he asked, ”Who's next?? Obviously, my husband was in front of him. Then, when my husband asked if we could order now, he looked at him and me and saying ”Oh, just wait to your table, and I will get your order from there. . Maybe because I am the only Asian there. I feel like there's a bit of ****** to be honest. We went back to our table and waited to be served again. But he didn't turn up and served the next table beside and served some other customer who came after us. I was so mad and upset. But I don't want cause a scene. So we we just went out and looked for another restaurant outside the hotel. We're so disappointed, and we didn't expect to be treated like that. The receptionist was very nice and helpful. I just forgot his name. But the one at the restaurant is not nice at all. He ruined our family holiday. We won't be coming back anymore there.
GGastnutzerAbsolutely wonderful. Id stayed at Durham Royal County before with my girlfriend. However she didn't come with ne this time due to reasons that she had. The staff at the hotel were lovely about it and made me feel better about tge situation and a lovely note and complementary drinks for me to come back to in my room.
All I can say is thankyou and I'll look forward to staying with you again soon.
Thanks Matthew
GGastnutzerlast minute booking, great service, lucky enough to be upgraded to a lovely room, really friendly staff. Food and drinks reasonable.. spent time in Spa which was very relaxing and just what we needed. Had a look round new entertainment centre . The driving range and facilities is great, will Definately be taking a return visit.
TthewalkingwandererWas a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.
GGastnutzerI have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
GGastnutzerDas Zimmer ist sehr modern und sauber und sauber. Die Lage ist sehr gut, im Servicebereich, neben McDonald's, die Rezeption des Hotels hat Kosten. Das einzige, was nicht sehr zufrieden ist, ist, dass das Zimmer eine Temperatur eingestellt ist, ein wenig geräuschig und die Temperatur ein wenig niedrig ist. Die Klimaanlage ist vom Rezeptor kontrolliert. Das kleine Zimmer verfügt über ein automatisches Klimaanlage-Modus, das Wind hat sich immer wieder erschüttert. Mitternacht suchen Sie nach einer Rezeptor-Einstellung. Die Rezeptor-Einstellung ist sehr gut und helfen Sie, das Heizungsmuster zu ändern. Aber die Temperatur ist nicht hoch.
GGastnutzerAbsolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
Wie hoch ist der durchschnittliche Preis für Hotels mit Frühstück in County Durham?
Der durchschnittliche Preis für Hotels mit Frühstück in County Durham ist an Wochentagen 156 €, und der durchschnittliche Preis an Wochenenden (Freitag bis Samstag) ist 166 €.
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