Surabaya Apartments

Location very convenient, come down have shopping mall, can get everything that needs. Room is clean and comfortable. Thank you for their staffs, every day got different towel arts for us. Very cute and creative!

Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!! Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.

Very good location with direct connection with pakuwon mall. Hospitality at its best, staff are friendly and professional. Breakfast spread are amazing. Family room is so cool. The pool is so clean and well maintained too. Definitely will stay again!

Besuch Surabaya für einen Urlaub mit der Familie, entschloss sich endlich hier für eine Nacht zu bleiben, das Personal war freundlich, als ich ankam und sehr hilfreich zusammen mit einem komfortablen und sehr geräumigen Zimmer. das Zimmer ist sauber und kalt gibt es ein Badezimmer und auch ein kleines Sofa vor dem Bett und dem Boden verwendet Teppich. Das Frühstücksmenü ist ziemlich komplett mit einer Vielzahl von Gerichten. Danke Artotel Ts Suite Surabaya sehen Sie nächstes Mal.

This is definitely not a hotel catered to foreigners. Firstly, the toilet was not clean. There were molds on the shower tray wall. Toilet bowl had some faeces stuck and had NO BIDET SPRAY. Hotel manager insensitively said only suites have bidet spray. So the rest who have gotten a less premium room have to wash their backside at the shower tray. Breakfast has limited variety and it was not even palatable except for sandwiches set. Although we informed the restaurant that we do not eat beef, they still served us sandwiches with beef and lied that they are not beef. We tld the staff to double check before confirming and it turned out to be beef. Upon learning abt the incident, the manager Cicik was kind enough to prepare breakfast for us the following day with chicken sandwiches. However, history repeated itself for the following day's breakfast. This shows that the manager did not brief her staff. Additonally, we asked for a bucket of ice at night. At first, they said that the bar was closed so there was NO ICE. After further explanation and multiple requests, they provided a bowl of ice. When we feedback why it was not served in a metal container, then eventually a metal bucket of ice was served.However, there were some pleasant times like they did serve me cake and small deco for my birthday. I do appreciate those gestures but overall the service was just mediocre. I will not say this is a 5 star hotel. To be very honest, it is a hotel to cater for transit purposes.

Massive hotel with just as many guests coming in and out. Food: Breakfast wasn’t always good. There’s limited variety. I think the Food Exchange restaurant is a tad bit too small for the size of the hotel. The new Heritage restaurant on the other hand, is amazing. The buffet dinners were spectacular every night. Amenities: The pool and pool bar are great places to hang out. But you kinda need to schedule your pool time well because there’s unofficial peak times for families with kids. Depending on your family/preferences, you might aim for those times or completely avoid the pool at that time. Room: Large and spacious. We had a great city view. I didn’t appreciate the lack of hand towels in the bathroom. Everything else was up to standard.

Eine angenehme Überraschung für uns, wenn wir Surabaya besuchen. Obwohl es in West Surabaya gelegen ist, ein wenig von dem Ort unseres Treffens, ist die Reise wert. Alles über dieses Hotel ist nur richtig, vom Service bis zu allen Hoteleinrichtungen sind großartig (Vielleicht, weil es noch ziemlich neu ist). Ich würde sagen, dieser Westin in Surabaya ist noch besser als der in Jakarta von allen Aspekten. Wir haben die wunderbare Suite und das Standardzimmer auch ziemlich schön reserviert, obwohl wir nicht die Premium-Kaffee und Ferragamo-Seifen haben. Die Union um die Ecke ist bis 2 Uhr geöffnet und das Hotel ist an der größten Mall in Südostasien (von dem ich gehört habe) angeschlossen. Ich habe jedoch nicht alle Hoteleinrichtungen wirklich genutzt und ich habe das Frühstück überschritten (weil ich zu voll von vorab Abendessen war). Das einzige, was mich ein wenig stört ist die Blinde in allen Badezimmern einschließlich im Suitezimmer, wo es sehr bemerkenswert ist es ist scharf und nicht richtig installiert. Ein wenig Krack in der fast perfekten Erfahrung. Ich würde das Hotel noch 5 Sterne für alles andere bewerten.

Ich weiß, dieses Hotel ist ziemlich alt, aber klassisch und wert den Preis. Das Zimmer ist sehr breit, ich mag es so sehr. Denn heute alle neuen Hotels sind einfach standard und kleinen wie Studio-Typ. Dieses Hotel ist familienfreundlich, wegen des großen Zimmers und der gesamten Anlage, die wir alle benötigten. Nicht so hoch, aber die Aussicht aus dem Zimmer ist immer noch gut. Surabayaaaa, was kann man sonst als Stadtblick sehen? Haha. Jedenfalls, sehr empfohlen für diejenigen, die große Zimmer und nahe von der Geschäft, Lebensmittelzentrum, und alles, was Sie brauchen.

Das ist das zweite Mal, dass ich in Harris Bundaran Satellite Surabaya, zuerst für Geschäftsreisen und zweite für Familienreisen geblieben bin. Wir genossen den Aufenthalt im Harris Hotel, insbesondere im Harris Bundaran Satellite Surabaya (Neue Generation von Harris Hotel). Große Gastfreundschaft und freundliches Personal. Das Zimmer ist auch einfach mit modernen Möbeln. Und haben viele Varianten-Menüs zum Frühstück. Danke sehr für Mr. Irvan, der unser Zimmer mit einem Schnittkuchen für den Geburtstag meiner Frau arrangiert. Und auch wir lieben Wassermelonensaft. Danke, hoffentlich können wir für den nächsten Aufenthalt in Surabaya am Harris Bundaran Satellite übernachten.

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00