Hotels in Surabaya mit Frühstück

I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.

Hotel is pretty new, rooms are nice, value for money, breakfast spread was moderate, food quality of fruits was not up to my expectation while service quality was good most of the days when less crowded.

Westin Surabaya ist ein schönes Eigentum mit herrlichen Aussichten und Ausstattung und unglaublichen Service zum Abgleich. Der Pool und die Umgebung sind angenehmen zum Schwimmen. Das Clubzimmer ist sehr komfortabel, ruhig und fühlt sich ganz rund um. Das himmlische Bett ist so eine Freude, in zu schlafen. Die Club-Lounge ist einer der herausragendsten Hotellounge, die ich je besucht habe. Die Ansichten vom 39. Stock sind göttlich, Tag oder Nacht. Die Service-Ebenen im Club Lounge sind von jedem und jedem Mitarbeiter unverschämt.. so willkommen, professionell mit schöner Gastfreundschaft. Nahrungsmittelauswahl, Getränke und Komfort rund um. Nila und alle ihre lieben Kollegen sind wirklich auf einem inspirierenden Niveau von Exzellenz.

Zweiten Aufenthalt hier und die Konsistenz ist fest. Zimmer sind sauber, komfortabel und gut gepflegt keine Abnahme in den Standards im Vergleich zu meinem ersten Besuch. Der Service war überall reibungslos. Besonderes Dank an Joan für die effiziente und professionelle Bearbeitung von Ein- und Auscheckung. Schnell, klar und schwach. Die Lage ist sehr bequem mit einfachen Zugang zu nahe gelegenen Einrichtungen und Transport. Wir hatten ein Essen in Nishimura ist angemessen nicht über dem Top, sondern zuverlässig und gut verwaltet. Insgesamt ist ein vertrauenswürdiges Hotel, das konsequent abstellt. Wird wieder zurück.

I really love staying here; everything is perfect. The food is delicious, the staff are professional, the rooms are clean, and we can walk straight to the mall.

Die Lage des Hotels ist strategisch günstig, nahe dem Stadtzentrum. In der Nähe befinden sich viele gute Restaurants, sodass man problemlos etwas zu essen findet. Die Zimmer sind recht groß und sowohl Zimmer als auch Bad sind sauber. Einziger Nachteil ist der Parkplatz, der außerhalb des Hotelgebäudes genutzt werden muss. Es gibt jedoch einen kostenlosen Parkservice und einen Abholservice.

Anfrage für eine frühe Eincheckung, da ich am nächsten Tag um 6 Uhr auschecken musste und sie versuchen, ihr Bestes zu begegnen, auf meine Anfrage, danke! Zimmer ist sauber, geräumig! Nur unten war, dass mein Kühlschrank nicht angeschaltet wurde und es gibt kein Bidet im Toilette!

Das ist gut Das liegt nur daran, dass das Hotel alt ist. Was wirklich repariert werden muss, ist das Badezimmer, damit es nicht schmutzig aussieht ... Der Rest ist gut

📍Location (+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby. (-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather. 🏠 Room Facilities (+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room. (-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge. 🏨 Hotel Facilities (+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby. (-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough. 👥 Service (+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.

Dieses Hotel ist gut für Geschäftsleute, kleines Zimmer aber sauber und ziemlich