Romantische-Hotels in Malakka, Malaysia

Der Service ist sehr ineffizient; der Check-in hat 40 Minuten gedauert. Es gibt keinen chinesischen Service. Die Sauberkeit ist schlecht, der Teppich ist schmutzig und die Einrichtungen sind veraltet. Mein Zimmer hatte Blick auf einen Lichthof. Ich werde nicht wiederkommen.

Das Zimmer war bequem und gemütlich und es war schön, YouTube im TV zu bekommen. Es gibt jedoch einige Bereiche, die verbessert werden könnten. Die Fernbedienung hatte keine Batterie, was es ungünstig machte zu verwenden. Der Tauch wurde sehr langsam geklopft und abgewässert. Auch gab es einen Müll im Kühlschrank, so dass die Reinigung etwas mehr verbessert werden konnte.

This the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant.

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well maintained with all basic amenities provided. The staff were friendly, helpful, and professional throughout my stay. Check-in and check-out were smooth and hassle-free. The location is convenient with easy access to nearby food and transport. Overall, it offers good value for money and a comfortable experience. I would definitely consider staying here again in the future.

Excellent customer service. Good location in the city. Plenty of eateries nearby the hotel. Downside: the sink was clogged but quickly solved by the hotel. The lighting of the room is inadequate ; just warm orange light and no bright white lightbulb, makes it hard for me to do some light reading inside the room and the lobby lacks of air conditioner and there were chipped bowls served during the breakfast.

Very disappointing stay overall. The room was poorly soundproofed, and the noise level throughout the night was terrible. Guests checking in late could be heard clearly from the corridor and nearby rooms, making it very difficult to sleep. Even small noises would easily wake you up. What made the experience worse was the poor handling of the hotel facilities issue. The water supply went down and the lift was also not working. Guests were unable to wash up or even properly use the toilet, yet there was no apology or proper communication from the hotel staff. It felt like the situation was badly managed with little concern for the guests’ comfort or inconvenience. For the price and standards expected from a hotel stay, this was extremely disappointing and stressful. Definitely not an experience I would recommend.

Nach einem langen Tag unterwegs checkten wir spät ein. Der Check-in verlief reibungslos. Parkplätze stehen direkt am Hotel kostenlos zur Verfügung, und die Lage ist ideal: Die Sehenswürdigkeiten sind schnell zu erreichen, ohne der Lärm der Innenstadt. Einziger Minuspunkt: Das Zimmer war sehr warm, da die Klimaanlage nicht eingeschaltet war und es eine Weile dauerte, bis es abkühlte. Ansonsten war das Zimmer sauber, die Bettwäsche sehr bequem und die Verdunkelungsvorhänge sorgten am nächsten Morgen für einen erholsamen Schlaf.

stayed here during the recent public holiday. The hotel was very crowded, especially the pool areas from 4 PM to 7 PM. The check-in was smooth, but the service initiative from the bellboy could be improved. All trolleys were occupied, so we had to carry our own luggage a long distance. We passed by and met a bellboy with an empty trolley who didn't offer to help until we stopped to request it. Additionally, while we booked for four people, only two sets of amenities were provided initially. The room also felt a bit cramped as the size seemed similar to a standard twin room. Overall it was an okay experience, but I would recommend not staying during the peak season or public holidays to avoid the crowds.

Das Hotel ist wie immer insgesamt hervorragend. Die Fitnessgeräte sind ausreichend und die Sauna ist toll. Es wäre perfekt für Geschäftsreisende, wenn der Fitnessraum bis 22 Uhr geöffnet wäre. Das Frühstück ist super und bietet eine große Auswahl.