Wir haben in Buchung gebucht und mein Sohn und meine Tochter wurden aufgebaut, als sie gerade ihre Prüfungen abgeschlossen hatten. Wir hatten den Hund und unser Zimmer war gut, wie die Tür in großes grünes Gebiet geöffnet und Sie außerhalb sitzen konnten. Es war am Morgen besetzt, da es einen Prom auf und eine andere Funktion gab und der Service im Restaurant langsam war. Ich sprach mit dem Aufsichtsrat an der Rezeption und erläuterte die Fragen, die wir hatten und sie konnte nicht mehr hilfreich sein - wir wurden Trinken und Mittagessen als Entschuldigung anbietet, was ein großes Geste war. Wir würden sicher zurückkommen.
Stayed here while visiting family in Warwick, perfect location for us and whilst it’s not 5 star it certainly offered everything we needed, expected. Additional £5 per night parking is something introduced this year which obviously not a fan of but hey ho. Will be staying again. £20 per dog per stay charge if anyone is wanting to know the fee
This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
Das ist ein sehr spezielles kleines Holzhaushotel! Obwohl es ein kleines Holzhaus ist, sind die Einrichtungen in ihm voll (aber keine Schnee) und die Dekoration ist voller Mittelaltersstil und der ganze Park ist sehr altmodisch. Die Umwelt ist grüner und schön, um Wildtiere am Rande des Teichs zu sehen, um zu schwimmen und zu essen. Im Park gibt es Spiele für Kinder  Einrichtungen und täglich regelmäßige Unterhaltungsprogramme, die Kinder sehr gerne.
Das Gesamtpreisniveau ist gut, ich habe hier einen schönen Urlaub mit meiner Familie verbracht!
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
Ich hatte einen absolut schönen Aufenthalt hier. Die Zimmer waren spotless, in den Zimmern waren Kaffeemaschine, Bademantel, Zimmerschuhe, Haartrockner. Es gab grundlegende Toiletten und Sie könnten auch für Vanity-Kits oder Rasen-Kits fragen.
Das Restaurant im Zimmer ist sehr gut gepreist, aber es ist nicht den ganzen Tag, also prüfen Sie mit der Rezeption.
Es gibt so viel zu tun um das Gebäude und es gibt auch eine große Parkplätze.
Der Innenpool ist erhitzt und kann bis 8PM verwendet werden. Das Frühstück ist von 7-10AM und ist eine schöne Ausbreitung.
Die Zimmerinfrastruktur ist vorhanden, relativ großzügig und sauber; der einzige Nachteil ist, dass es keine Wäscherei mehr gibt, obwohl es sich um Badesaussagen handelt, war nicht zu erwarten, dass das Hotel keine Wäscherei mehr bietet. Wenn Sie einen sauberen Service benötigen, müssen Sie die Rezeption informieren, sonst werden sie nicht initiieren, um zu räumen, die anderen sind gut, die Rezeption-Beschäftigten sind sehr enthusiastisch, das Frühstück ist eine Standard-British Frühstücksbuffet, und es gibt auch eine Auswahl an Brot-Yoghurt-Frucht.
Large and comfortable room, the only problem was the immense heat in the room! The bathroom and shower was perfect for a small family. The opportunity to try the breakfast was missed at service started too late.
Das Zimmer im oberen Stockwerk ist typisch für das englische Unterhaus. Der Blick ist sehr begrenzt. Darüber hinaus ist alles in Ordnung. Besonders der Service im Restaurant ist großartig. Am Morgen war die Zeit zu beschleunigen, die Damen im Restaurant halfen mir vorläufig etwas zu essen, großartig, danke
We booked two rooms for a 2-night family stay —a family Suite and a Classic Room. The hotel’s amenities and location were excellent, with plenty of eateries nearby. My son was unwell during the trip and it’s really comforting that the stay was great for him to rest and recover.
We had dinner in the hotel and the food was amazing!
The breakfast served was also good, we like the hot dishes that we chose English breakfast, scrambled eggs and salmon 👍!
Very cosy, comfortable and pleasant experience!
Sehr gut
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8.8/10
Sehr gut
GGastnutzerCouple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
GGastnutzerThis hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
GGastnutzerThe hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
YYuanIch kam am nächsten Morgen zum Versammlungstag im Birmingham Business Park zu bleiben, als ich benötigte. Das B&B war am Rande des Coleshill. Es war ein guter Aufenthalt, und nur um gut. Ich werde nicht dagegen sein, dort wieder zu bleiben, aber es gibt auch nichts Besonderes, um mich zurückzuziehen.
Plus: James wartete auf mich, als ich ankam und zeigte mir den Schlüssel und das Zimmer. Er nahm auch meinen Bestell für den nächsten Morgen. Das Zimmer war anständig groß. Es gibt viele Lichter im Zimmer. Das Bett war ok. Es gibt Parkplatz auf der Website. Das Frühstück war bereit, als ich ins Essenszimmer ging.
Minus: Auf £148 pro Nacht war das sicherlich kein gutes Geld. Die Anlage war ein wenig grundlegende, obwohl ausreichend (Tee/Kaffee/Kettle/Biscuits und Haartrockner). Es gab eine Flasche für Haar/Körperwasch und es gab eine kleine Seife im Badezimmer. Das Badezimmer ist nur ungefähr in ausreichender Größe für eine Person. Die Wassertemperatur variierte etwas während der Show, aber funktionierend.
Auch mein Zimmer war auf der 2. Etage, mit engen Treppen. Es war ok für mich, als ich sehr leicht reiste. Aber es wäre schwierig für jemanden mit großem Gepäck oder Mobilitätsbeschränkung.
AAnonymer BenutzerI spent two nights here for the Shakespeare celebrations and absolutely loved it. The house has such a perfect ambience — cozy and welcoming.
The room was perfect, too: spacious, clean, and comfortable. I also liked that they had a TV in the room — it was nice to have it on for some white noise since I was travelling alone. Plus, they provided an electric kettle with instant coffee, milk, and tea, which was a nice touch.
The bathroom was spotless, and the amenities (soap, towels, etc.) were complete.
They offered several options for breakfast, but I always went with the English breakfast—and it was so good! Not to forget, cereals, fruit, jam, and milk were also available in the dining room.
It's too bad I didn’t have the chance to enjoy the separate kitchen, but the street view from its window gave it such good vibes.
I would definitely come back here if I revisit this city!
KKie WThe room was spacious and well-sized, located in a convenient area with excellent facilities nearby. A great choice for both comfort and accessibility.
GGastnutzerSchönes Zimmer und Badezimmer war wirklich nett mit Spaziergang in Dusche und Bad, unter Bettbeleuchtung, die kam, wenn man in der Nacht zum Loo kommt, die hilfreich ist in seltsamen Orten. Frühstück inbegriffen
Der Balkon war privat mit erstaunlichen Aussichten. Nehmen Sie Duck und Schwanz Nahrung und die Duck und Fisch kamen von überall schön zu Deb zu sehen.
JJulianDieses Hotel befindet sich in einer schönen Lage, bequem für Rugby und das M1/M6. Die Grundstücke und das Gebäude sind schön, obwohl es Anzeichen von Vernachlässigung gibt. Wir blieben in einer Suite in den Stables, es war müde, was ich von den Fotos online wusste, aber unser Badezimmer hatte Haare im Bad und in der Schlauch geklappt. Die Dusche war nicht heiß und der Toilettenfluss war schlecht. Das Frühstück war mittelmäßig, viele heiße Lebensmittel waren mit niemandem ausgegangen, wir mussten um Auszubringen bitten. Das Personal war 50/50 - einige sehr angenehm, aber einige uninteressant, einer der Rezeptionisten gab uns nicht einmal die Richtungen zu unserem Zimmer ordnungsgemäß suite. Wenn etwas Geld für die Verbesserung der Zimmer und das Gebäude ausgegeben worden wäre, würde ich gerne mehr zahlen, es ist eine echte Schande, das Potenzial ist riesig!
DDawnieIn the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.
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