The hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
Schön gepflegt Zimmer mit WiFi auch, was ein Bonus war und hatte 3 schöne Nächte dort und alle Mitarbeiter im Hotel waren sehr nett und freundlich und sehr hilfreich für mich auch, was mich am meisten beeindruckt
Conveniently located for the shops and convention centre. The room was pretty basic, but was clean and was all I required. Staff were friendly and helpful, I was able to store my luggage an hour before check in, and again after checking out, so I could have a walk around before getting my train.
Overnight stay in Harrogate, hotel in a great location within easy walking distance of the town centre for shopping, dining etc. We opted of a king room which was very spacious with a huge bed. Breakfast had a great selection of food to choose from and the full English was excellent. Would definitely stay at this hotel again and would highly recommend it to anyone visiting the area.
An excellent 'home from home' stay and a great location. It's a short walk to the North Yorkshire Moors Steam Railway.
A warm friendly welcome on arrival and we were shown immediately to our room.
Our room (No6) has a great view and is spacious and bright. The bed was comfortable as were the pillows. Tea & Coffee making facilities along with biscuits were appreciated.
The ensuite bathroom was spacious too and had complimentary toiletries.
The breakfast was lovely, so many choices to pick and the portions were generous.
A great place to stay!!
Was quite nice hotel / about 20 mins walk from station / nice clean room and towels and included breakfast - had fridge and tea and coffee but no water or even a biscuit which was a bit mean for 160 a night
Expected more if I'm honest from the room, for what I paid.
Convenient location
Sweet and helpful staff
Nice views
Fairly quiet
Booked a queen bed and got a double 😌
Breakfast options looked sorry for themselves, miniature pastries, tired fruit..
No fridge
No Decaf drink options in room
No coffee machine
A unesecarily big TV, spend the money on some useful amenities like above mentioned- 4k monitor makes standard quality usual broadcasting look worse. Also no streaming apps available, and screen casting wouldn't work.
AC temperature restricted to lowest 19°C, which wasn't really cool enough.
Me and partner stayed at the milner for one evening,
The hotel inside is lovely and very clean
The staff are very helpful and polite.
The room we stayed in was in the sidings and although not in the main part of the hotel it was quite nice for our short stay and the corridor from the main hotel to the sidings is very helpful and protects you from the weather especially in the colder months.
We will definitely stay again and hopefully get to stay in the main hotel building next time round.
Das Hotel hat eine tolle Lage. Freundliche Mitarbeiter, sauber und geräumig.
Einzig störend waren die Geräusche des Aufzuges, von dem ich 2 Zimmer entfernt war. Nachts zum Glück so gut wie keine Aufzugfahrten.
Frühstück war durchschnittlich, auch die Bar, Restaurant habe ich nicht besucht.
Das Hotel hat eine schöne Lage. Das alte Gebäude wurde in hervorragender Lage gehalten. Wir haben uns für den Aufenthalt im Doppelzimmer-Althall entschieden. Das Zimmer war sehr geräumig, mit Sitzbereich. Auch eine Kaffeemaschine war verfügbar. Kühl trinken im Kühlschrank. Das Frühstück war lecker, individuell gekocht, mit einer breiten Auswahl. Das Personal war sehr freundlich und aufmerksam. Würde dieses Hotel definitiv empfehlen
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GGastnutzerOn the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.
GGastnutzerBeautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.
BBev RussellReally nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
GGastnutzerGute Lage, Check in wasn’t till 4pm! Zimmer war kalt die Wandheizung funktionierte nicht noch die Handtücherheizung im Badezimmer. Es gab einen kostenlosen Standheizung für das Zimmer. Windows brauchte Ersatz sie sind in Form abgedeckt. Die Bodenblätter sind sehr schmutzig, so dass Sie hören, dass sich Menschen umziehen und Türen schlafen.
Das Frühstück war nicht gut organisiert, sie liefen aus viel heißes Essen, das wir auf Bönen, Eier und Sauce warten mussten. Sie konnten nicht mit der Menge der Menschen zugleich essen.
Ich würde von einem Hilton besser erwarten.
Ich würde nicht wieder bleiben.
GGastnutzerConveniently located for the shops and convention centre. The room was pretty basic, but was clean and was all I required. Staff were friendly and helpful, I was able to store my luggage an hour before check in, and again after checking out, so I could have a walk around before getting my train.
GGastnutzerExcellent stay here, great quiet location on the river within easy walking distance to York City centre. For the money the room was top notch big plus points being a great shower, kitchenette with fridge and the rooms own iron and board .
Staff also a pleasure to deal with, allowed us to store our luggage both before check in and after check out so we could enjoy some time in York.
Genuinely can't fault this place, and great value for money.
GGastnutzerDas schöne Landhaus-Stil-Hotel ist günstig in der Nähe von York für Travelodge Geld (oder weniger), aber sicherlich ein Schnitt oben. Das Zimmer hatte einen Eisen, Eisenböden und sogar einen Corby-Hemdpress!!
NnigelFirst the positives.
The room was very clean, comfortable and bathroom was obviously recently refurbished.
Breakfast was excellent and good value, but more on that later.
Now the not so good, or could do better!
The check in policy is ludicrous, I understand they need to have a designated check in time, but whilst waiting (40 minutes) I overheard the staff clearly stating that all rooms were ready for guests, but as people were entering the reception they were informed that check was not possible until 3pm and they had to wait or pay £10.00 for an early check in!
The result was a packed reception and when they did commence check in, due to a “new system “ it was painfully slow! Very poor customer service.
The breakfast was good value, but the attitude of the cashier guy was poor at best, probably rude if to be defined. On approaching him I was asked “ breakfast for two “ to which I replied “ no there’s only one” to which he snapped “ well I’m not to know that!”
Not expected and yes rude!
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