Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
Ich blieb hier drei Nächte, und es war so eine tolle Erfahrung. Es ist eigentlich mein zweites Mal, und ehrlich gesagt, es war nicht enttäuscht. Der Service war ausgezeichnet, das Personal war freundlich, das Essen war großartig und die Einrichtungen wurden gut gepflegt. Highly recommend staying here! Plus, it's super easy to get around, and there are plenty of places to eat just a short walk away.
Das ist mein übliches Geschäftshotel, das ich in Dumai übernachten werde.
Es ist ein neues Hotel vor einigen Jahren gebaut.
Alles Gut keine Beschwerde in einer solchen kleinen Stadt
Over all sangat baik sudah langganan nginap disini, mungkin pengaturan area parkir yang perlu ditingkatkan agar tamu bisa lebih nyaman terutama saat banyak acara, sedangkan parkir berbayar lho..
Amazing Hotel:
Großer Pool gut geeignet für das Schwimmen (ca. 20m), Whirlpool, Sauna, Steamath & Fitness. Alles glitzernde sauber, modern, schöne Atmosphäre zum Kühlen im Pool.
Leckeres Frühstück mit einer Vielzahl von Gerichten, allerlei Eier, Omelett frisch zubereitet.
Rumme, sauber, moderne große Zimmer, gutes Klimaanlage.
Insgesamt: perfekte Aufenthalt
Sehr gut
44 Bewertungen
8,9/10
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8.1/10
Sehr gut
FFaiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
MmirainiSehr strategische Lage. Alles in der Nähe. Sie können Lebensmittel finden, Einkaufen in einem Gebäude. Pasar Bawah auch im gleichen Gebäude coz jetzt unter Renovierung. Jedes Mal, wenn ich nach Riau komme, werde ich hier bleiben
Mmohd radzi ramliHotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
AAtif TopalCheck in time supposed at 2 pm. We have to wait until around 4 pm to check in. We book 2 rooms but only can check in one room first. They still cleaning the other room. There was only coffee maker inside the room. Hot water available outside the room. Iron also upon request. Got stains on the bedsheet and quite smelly. Bathroom need to upgrade.
The good side is, the staffs were very friendly and responsible. This hotel also situated opposites Indomaret and nice caffe name Kangen 49. The menu was awesome.
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
GGastnutzerthe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
XxxlimWir bleiben für 2 Nächte.
Das Hotel liegt im Simpang 4.
Das Zimmer verfügt über ein Frühstücksbuffet für 2.
Neben dem Restaurant, das auf Ebene 1 liegt, ist ein Pool, in dem Sie dyppen können.
Gesamtboden verfügbar r 14 einschließlich Grundpflasterpark n G=Lobby
Der Raumsauger ist guter Druck ...
Der Luftkon ist abkühlen ...
Mit Grab ist großartig, wo Sie Lebensmittel und Transport bequem bestellen können.
Lage von Flughafen ca. 6 km entfernt.
Gegenüber der besten Padang-Küche=Page Sore
Beste Mall= Lebendwelt= ca. 7 km entfernt.
GGastnutzerI wish there is an external bidet installed. Cos the one that is internal bidet is filthy and not recommended to use to clean especially you private area.
Also meal option expect to have some western choices as well.
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