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5 Sterne

Park Hyatt Zurich
4.6/549 Bewertungen

Park Hyatt Zurich

Zürich|0.64km Entfernung von Ulrich Zwingli Monument

Letzte Buchung vor 12 Stunden

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Geschäftsreise

Park Hyatt Zurich
4.6/549 Bewertungen

Park Hyatt Zurich

Zürich|0.64km Entfernung von Ulrich Zwingli Monument

Letzte Buchung vor 12 Stunden

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Frühstück

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Du suchst Hotels in der Nähe von Ulrich Zwingli Monument? Vergleiche Zimmerpreise und Bewertungen, um deine ideale Unterkunft zu finden.
Hotel Helmhaus
4.4/559 Bewertungen
Das Hotel befindet sich in der Altstadt von Zürich, in guter Lage, direkt neben dem Grissmünster, gegenüber der Limmat und bequem zu jedem Ort in der Altstadt. Es ist 15 Gehminuten vom Hauptbahnhof entfernt und kann auch 2 Stadtbahnhöfe erreichen. In der Nähe der Bahnhofstraße ist das Servicepersonal sehr freundlich, in einem Hotel wie der Schweiz gilt es als groß, das Zimmer ist immer noch bodenständig und sehr warm. Der Aufenthalt im Hotel hat einen Hauch von Geschichte.
Altstadt Boutique Hotel & Bar Zürich
4.2/594 Bewertungen
酒店比較房間比較小, 對於parking,酒店有合作的parking space,36歐一天,可以在酒店前台付款。比較安全方便。 另外地理位置比較好,出門走2分鐘就到河邊,7分鐘就能走到霍夫山。
Marktgasse Hotel
4.3/584 Bewertungen
Wir hatten ein Zimmer im ersten Stock, der Wohnraum gingen zwei Fenster gegen die Marktgasse hinaus, der Schlafraum hatte ein Fenster gegen einen Innenhof. Das Schlafzimmerfenster liess sich leider nicht öffnen. Es hat eine Klimaanlage für die beiden Räume. Die ist nicht wirklich laut, aber in der Nacht hört man sie dann trotzdem. Immerhin kann man sie abstellen.
Hotel Adler Zürich
4.6/5128 Bewertungen
Die Einzige Kritik die ich kundgeben möchte, ist dass man mich nach einer Partynacht um 11:30 Uhr geweckt hat, ich solle auschecken, obwohl ich ein Latecheckout bis 14:00 gebucht habe. Dies wurde nach 2xmaligem Nachfragen ( 1x am Telefon und 1x beim Checkin) trotzdem vergessen oder ist irgendwie untergegangen. Ansonsten, super tolles hotel!! Freundliche Mitarbeiter, tolle Zimmer, gratis Grtränke in der Minibar, klimaanlage ! Top!!!
Baur au Lac
4.5/541 Bewertungen
Sehr gutes Hotel Lage Umwelt Dienstleistungen Das Essen ist besonders gut. Und hat mir geholfen, mein verlorenes Telefon zu finden, danke. Ich werde das nächste Mal in diesem Hotel übernachten
Hotel Hechtplatz
3.5/525 Bewertungen
Hatte den warmsten und erstaunlichsten Aufenthalt in diesem Hotel mit dem freundlichsten und dem hilfsbereitsten Personal direkt im Zentrum von Zürich. 💯 würde empfehlen!! Sie haben ein schönes Zimmer mit allen benötigten Einrichtungen und eine erstaunliche Bar

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