Residence Inn West Orange

Hidden Gem! It's an excellent hotel with fantastic service! Ms. Katie greeted us with a smile every morning.

Very nice hotel, lovely staff. Nice room, bathroom needs a little sprucing up, door jams are rusted and air conditioning made loud noises, but enjoyed the 2 nights we stayed.

The overall stay was fine the room was okay , I just was a little disappointed that it wasn't the two rooms that we normally get, The breakfast was okay.... My check-in was good with Michael I was able to check in a little earlier but my check out was okay as well I guess but the guy wasn't able to print me a receipt.

This hotel is absolutely adorable. It's a comfortable home you are a guest in and the amenities are perfect for a quick get away. The breakfast is exceptional for a free breakfast buffet. And the furniture in our suite appeared newly updated. Unfortunately, I have a little more to say on the negative side than the positive. The floors were not clean.There was small pieces of garbage we found and we felt our feet sticking. We asked to have them clean while we were away and it was evident this cleaning occurred. However, it appeared to be a spot clean. There was ketchup still stuck on the kitchen floor. We had not eaten or drank in the room. Upon further exploration, we found mold on the walls in the bathroom, 3 hairs in the supposedly clean shower we had not yet used, rust and grime built up on the floor near the toilet and the base of the toilet, soap scum built up on the shower wall behind the soap provided that I was easily able to scrub away myself, spots all over the full body closet door mirror that left me questioning if it had been cleaned in the last month, grimed visible on table top surfaces, a hair tie on the bathroom counter behind the tissues left from previous guests, and poor craftsmanship throughout the room including an exposed wire above the main entry door. The only reason we slept here is because my wife could smell the bleach on the sheets but she couldn't even bring herself to shower here. We will not return.

it is not worth for the price. No AC for the first 2 nights and they finally fixed the third night. Limited food options around the area.

Hotel needs detailed renovations. Paint. moldings, elevators etc. Everything works but the place needs a further detailed makeover.

Our experience was great! Guest service was friendly. They provided cleaning services to our room daily while supplying anything running low in our room, we didn’t even have to ask. The amenities were great, clean and family friendly. Breakfast was plentiful. The courtyard was beautiful as well as the eating area. We had a great experience.

Amazing experience. Friendliness. Very clean. Hot tub and pool was perfect. Everytime we visit NJ we will be going back

Katie at the front desk is an outstanding employee. Not only was she accommodating, she made sure we were happy. Very rare to meet such an exceptional employee.