Anonymer Benutzer
3. Juni 2024
The are only bed and wifi. No other amenities such as refrigerator or water boiler. It is necessary to climb up stairs to go to reception which is in first floor. The hotel has two buildings. Our room is located in 2nd floor of the other building. The staff helped to bring one suitcase and my son bring another one. The booking confirmation email said that check out time is before 12:00. However, the clean up staff knocked our door twice in 9:00 and 10:00 again even though we have put the 'do not disturb' sign on the door. In around 10:30, the staff phone to room and said the check out time is 10:30. I told him the confirmation email said that the check out time is 12:00. Finally, we can still stay till 12:00. The communication is not clear.
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