Kensington Place Apartments

The place was really hard to find, we had lucky because one person help us to find the address but we spend almost 2 hour for try to find the place and when I try to call the number on expidia doesn’t work. Another thing they charged me 300 for deposit few hours before the check in, and never say something about this extra charge before, was really rude and because I was there and I need a place for stay because in another circumstances I never stay there with this charge that told few hours before that give me the apartment. The only thing I can said that was good is that I had a problem with the door and they fix this for me.

Everything was super easy, check in was smooth, parking was free and easy to utilize! Would stay here again!

The location and cleanliness of the accommodations were great, but our upstairs neighbors were really noisy and would wake us up in the middle of the night. So much that we decided to cut our stay short for the last night.

The locks were poor, graffiti all over the place, rooms were listed as all one unti and they are not. If you want the room that has pull out with 2 queens, it is separated by a common hallway that has no lock for entrance. The pullout has no washroom in it and you would have to enter a passcode to go to the bathroom. If staying with children they would not be in the same room with you they would be in a speparte locked room not connected to other bedrooms. The bathroom was small and common areas were dark and gloomy. There was nothing nice about the property. Location is scary and hard to find in an alley. Area is not nice, people around were suspiscous. Smelt bad, and could hear mice in the walls. Should not be represented as it is. We ended up not staying and awaiting a refund, hopefully. DON'T STAY HERE!

The manager had run around at 2am to 3-4 different units cuz he couldn’t figure out the correct codes. The “Manager” give me the code to someone else unit now imagine walking in to someone’s room at 2am. The apartments are so hidden in the back behind the stores. I was very disappointed and honestly embarrassed that I couldn’t have my family over cuz I didn’t want them to see where I was staying.

It was not ideal for a family to stay although it was noce inside. But the other thing was the AC wasnt lushing much air so it was very hot and sweat the entire tome being in there. Top floor. Would stay again just not when its hot out.

The apartment is average. The location is very difficult to find, and in a very unpredictable alley, dirty, it seems a homeless spot. Completely dark. No real access to laundry facilites, you need to guess how to get in. No property instructions. Tha AC never worked. And even calling three times they promise to send maintenance and never showed up. 5 days sweating and being unconfortable. Needed to call three times to get entrance instructions. Horrible experience. ******* would exclide this place and reimburse the customer for taking them here.

Check in was extremely complicated. I received instructions only after repeated calls. The entrance is hidden in an alleyway, which would be fine, but it's not communicated and isn't well marked. The front door lock was broken (open). There was no electricity in the bedroom outlets, and the hot water did not work (tried different times of day, let it run for 5+ minutes). I ended up leaving before the end of my trip and am seeking a refund. This was by far the most frustrating hotel experience I've ever had. The unit is certainly unconventional (two separate access codes across the hall, bizarre location), but given the price I had already moderated my expectations. The lack of electricity in either bedroom, and absence of hot water, though, is beyond understanding. There were some stains on the towels, but they were definitely laundered and the unit was, on the whole, clean. Even if you're comfortable making some sacrifices for price, I'd strongly caution against staying here.

nice newly renovated apartment i think but the air conditioner and wifi did not work.