Aya Sophia Villa Garden Hotel

Review: Overall, my experience at this place had its ups and downs. Here's a breakdown: Pros: - The accommodation was pleasant, with amenities like a sauna, pool, and even a small zoo and beach area. - The gym, while not extensive, was sufficient for a basic workout. - The staff were generally friendly, although language barriers were evident, except with supervisors. - The food was decent, although nothing exceptional stood out. Cons: - Unfortunately, the zoo's location right at the front of the beach, separated by a fence, was disappointing. This placement not only obstructed the animals' views but also blocked beachgoers from seeing them. It would have made more sense to place the zoo at the back. - The lack of a bar or alcohol service was surprising and felt somewhat exclusionary, considering not all guests may share the same cultural or religious preferences. - The abundance of grass on the property led to frequent noise from lawnmowers throughout the day, disrupting the peace and quiet. - Entertainment options were lacking, making the atmosphere feel dull and uninviting. Guests seeking lively activities may need to create their own fun. - Access to the hotel was hindered by water flooding directly outside the entrance, with no suitable vehicle provided to navigate through it. Guests should ensure their transportation can handle such conditions, preferably a 4x4. In conclusion, while there were some positive aspects to the experience, the negatives, such as the zoo placement and lack of entertainment, detracted from the overall enjoyment. I feel the for the price of 250 usd per night the value is poor. You are paying for the private villa.

This is the perfect place to relax. Everything was first class. The views, beach, zoo, was all amazing.

Very pleasant stay. Restaurant was under staffed and orders from menu took a long time but the attitude of staff made up for it. Very clean place and accommodate most request in a reasonable amount of time.

We have been to this property once in the past. Excellent rooms and infrastructure. Very nice pool and they also have animals (kind of like an in house zoo) which was pretty amazing. The Chef is very accommodating and can personally take your order especially if any special diet requirement. However, the quality of food was below average. There were some meals that were decent and others not so much. We have never been again for one simple reason. Their sales staff are not accommodating at all and rather rude. When making bookings they have odd requirements. On requesting a late check out they only give an additional hour. And then proceed to tell us that you can check out but hang out at the hotel for another two hours. Never have i experienced such where the hotel dictates how much longer you may stay at the hotel. If anything we would dine at their restaurant and perhaps give more business. And if they said there is a surcharge for late check out it would be very much acceptable. We have a toddler who has nap times so need late check out (which was communicated to the sales staff). It seems as though customers are a pest to them. Would not recommend. Still give it a two stars for the excellent infrastrucutre. But customer experience wise a dead zero. Brigittes inn or protea amani are better options on kigamboni side.

The zoo was better than expectations. Petting the giraffes was extraordinary!! The animals are well maintained and the experience was amazing

I will never use ******* ever again. Made me pay for my stay twice. Horrible