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Verifizierte Bewertungen
Lage4.3
Ausstattung4.3
Service4.3
Sauberkeit4.3
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Positive Bewertungen(29)
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helmutb777
Aufenthalt im Sept. 2023
Pärchen
4.0/5
Sehr gut
Gepostet am 7. Okt. 2023
Nicht weit von der Altstadt entfernt, nahe dem Tallinink Terminal nach Helsinki. Zimmer ok, Zimmerservice oberflächig. Frühstück sehr gut. Einrichtung in die Tage gekommen. Keine Waschmaschine zum selberwaschen. Rezeptionspersonal unpersönlich. Kleines Parkhaus. Zufahrt durch grosse umliegende Bauvorhaben schwierig.
Antwort der Unterkunft: Hello! Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Anderes
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Die Lage des Hotels ist relativ günstig, denn es liegt zwischen dem Hafen und der Altstadt jeweils weniger als einen Kilometer vom Fähranleger aus Helsinki und dem Tor zur Altstadt entfernt. Fahrrad-Touristen können ihr Bike im Gepäckraum des Hotels unterstellen, sofern Platz vorhanden ist. Ein gut ausgerüsteter Fitnessraum sowie Sauna bieten Möglichkeiten für Sport und Entspannung, und das Frühstücksbuffet lässt keine Wünsche offen. Die Standardzimmer sind recht klein aber gut ausgestattet.
Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Pärchen
4.0/5
Sehr gut
Gepostet am 31. Jan. 2023
Das Hestia Hotel Europa liegt unmittelbar am Fährhafen von Tallinn und eignet sich deshalb sehr gut für Zwischenübernachtungen auf dem Weg nach Finnland. Eine sichere Hotelgarage ist ebenfalls vorhanden aber auch stark genutzt. Zimmer und Badezimmer sind groß und zweckmäßig ausgestattet, in unserem Fall allerdings auch etwas abgewohnt. Leider ist das Hotel durch die vielen Gäste von innen her laut, zumindest wenn man ein Zimmer in der Nähe der Aufzüge hat.
Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Anderes
1.0/5
Gepostet am 31. Jan. 2023
Hotel und Übernachtungskomfort i.O. - was aber eine echte Mängelleistung ist, ist das Verhalten der Service-MA an der Hotelbar. Zwei MA - eine arbeitet, die andere engagiert sich höchst gelangweilt, Gläser zu polieren - ich warte, schaue lächelnd, und bekomme ein frustierte Gesichtsreaktion zurück. Auf den Hinweis, dass der Gast eventuell vor dem Gläserpolieren zu sehen ist ein gelangweiltes, schnippisches Grinsen! No Go!!
Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. We will do our best to make things better. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Anderes
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Modernes Stadthotel in sehr guter Lage zu Hafen, Fähren aber auch zur Altstadt und Einkaufszentren. Wir fanden das Personal sehr freundlich und kompetent, konnten Fahrräder sicher einstellen und hatten ein Familienzimmer mit tollem Blick zu einem sehr guten Preis. Frühstücksbuffet mit komplettem Angebot, warm und kalt. Alles sehr sauber und in einem guten Zustand.
Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Nov. 2024
Anderes
5.0/5
Hervorragend
Gepostet am 19. Dez. 2024
Stayed on my own and got a regular room and not a ridiculous single room. Bed super comfortable, close enough from the old town for a nice walk, quiet you do not ear whatever your neighbours decide to do. Finally staff and breakfast very nice as well. My only reservation concern the sauna, ridiculous prices (25€ from recollection) for a very basic , nothing nice and warm sauna. Really not recommadable experience, surprinsingly sauna is free of charge during breakfast hours.... maybe the nordics love to have sauna so early? surely not other european folks....
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Gastnutzer
Aufenthalt im Nov. 2024
Anderes
2.0/5
Gepostet am 14. Dez. 2024
Rooms are spacious yet basic, pillows are nice, beds hard. Staff on the unfriendly side, breakfast not alot of choice, the hot breakfast I had was cold. You only get 2 cups of coffee per stay, so 2 cups for 3 days as room service does not exist while you stay. They offered me late checkout online then later said I could not gave it. Only positive thing I can say is its handy if you want to catch a ferry. The female on reception has to be rudest person I have encountered in any country. The hotel is nice, even though no heating , it's the staff and service that let it down. If I come back to Estonia I would definitely use a different hotel.
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GranadaEleazar
Aufenthalt im Febr. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 21. März 2024
We stayed here for 4 days as we were planning to do a day trip to Helsinki. Facilities were excellent. Breakfast was wonderful. Only negative point is that the current works in the surrounding area csn make it a bit difficult to go to the old town. Staff were helpful and correct.
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Antwort der Unterkunft: Hello! Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Nov. 2023
Anderes
3.0/5
Gepostet am 15. Dez. 2023
The hotel itself is decent. Clean, yet the bathroom seemed a little worn (broken tiles and table around the sink looked dirty). Bed was terribly hard. Corridors could have had better lighting (it was really dim). Breakfast was decent. I had messaged the hotel beforehand to ask about the chance of getting some gluten free bread or müesli on breakfast. I never got an answer. I asked the same question of a woman standing behind the counter checking our room number when going to the breakfast. She just seemed really rude and said "Just go look over there" and pointed to the breakfast room. So I went and found nothing. Not a single sign indicating anything about allergens. That was the biggest problem for me as a coeliac. No separate serving for gluten/dairy free or for vegans. However I thought I try my luck with one of the waiters and asked if there was any gluten free bread, and she said there was! So, I got some bread (not any non-contaminated butter though) but otherwise one just has to pick stuff that are most likely safe to eat. There were cold cuts, cheese, vegetables, also yoghurt and canned fruits, so I got my stomach full anyway. The location is very good if one arrives on a cruise ship. However there's a lot of building work going on in the harbour area, so walking around wasn't always easy. Short distance to the old town as well as to the Rotermanni area.
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Antwort der Unterkunft: Hello! Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to hear that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Juli 2023
Business
4.0/5
Sehr gut
Gepostet am 10. Aug. 2023
Pluses: Morning sauna, very good breakfast buffet, large standard rooms, with wood theme + you don't need to have the hotel card or other card to activate the electricity in the room = you can charge electronics when away. And the bed mattress is firm and good, almost better than the one I have at my home. The minibar fridge is empty, but cold, so you can cool your own drinks w/o taking out stuff. Minuses (not very substantial): No posters or pictures on the walls of the room, which gives a bit of a cold feeling. The Samsung hotel TV doesn't have a chromecast/miracast option, so you are stuck to linear TV, unless you bring a HDMI cable. Also the apps on the TV seem outmoded since BBC news didn't work, and Plex couldn't reach my server, enven though I could log in.
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Gastnutzer
Aufenthalt im Juli 2023
Anderes
4.0/5
Sehr gut
Gepostet am 1. Aug. 2023
We booked the superior double with balcony for two nights. Hotel was very nice, clean and well appointed rooms. We chose to book not in old town bc we wanted a bigger room and we got it. Mattress was a good quality firmer one which we both found comfortable. We booked balcony so that we could sit outside but I didn’t realise that maybe ppl book the balcony rooms so that they can smoke, as the hotel provides ashtrays. We didn’t use the balcony due to that. It was still nice to have the big floor to ceiling windows though we kept them closed. There is construction in the area around the harbour but we didn’t hear any noise from that- we stayed Saturday to early Monday morning. Breakfast buffet was quite nice and there were ample vegetarian options and my partner enjoyed a helping of bacon that he enjoyed. 5 minute walk to the old town walls. Taxi was 15 euros to the airport.
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Gastnutzer
Aufenthalt im Jan. 2023
Single
3.0/5
Gepostet am 27. Febr. 2023
I stayed in this hotel for two nights. The location is very good Close to the Ferry terminal and the Nautica shopping mall. The hotel is also Close to Rotermanni and city centre. The room is quite spacious and bright. The beds are very Hard and not so comfortable, I woke up at the same time both nights. The bath room is not very good, so worn out and in bad shape. The floor tiles in the bath room looks dangerous, can be slippery when wet. The breakfast was Good and plentiful. The hotel staff is not very service minded, but still helpful.
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Antwort der Unterkunft: Hello! Thank you for visiting in Hestia Hotel Europa and thank you for your detailed review. We are happy to hear that you were pleased with your visit in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Anderes
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
Came to Riga by bus, and the hotel was only a 6-7 min walk from the bus station. And literally only some minutes from the hotel to the center of the city. Clean rooms, very friendly staff. Had 2 superior twin rooms, with comfy armchairs and plenty of space - perfect if you want to sit together in the evening with 4 friends in your room. Very good breakfast. Used the delayed check-out - a handy option as our departure was at 4 p.m.
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Antwort der Unterkunft: Hello! I think you have mixed the holes and hope you stayed in Hestia hotel in Riga. Thank you for kind review whatever. We are happy to hear that you were pleased with your visit in our Riga hotel. Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Pärchen
4.0/5
Sehr gut
Gepostet am 31. Jan. 2023
Reading some of the reviews, they mention staff are quite rude or negative. We have not found that. Checkin was quick and friendly, while other staff we have dealt with were great. The hotel is so well positioned to the ferry terminals, barely 5 minutes walk, while 10 minutes to the Centre of the Old Town. The area is quiet at night but has a lot of shops right next door. Everything you could want, from alcohol to hot food. The rooms were not large but larger than some we have come across on our trip. The real issue is no AC. It was very hot in Tallinn while we were there, which meant hot rooms. We did ask for a fan, which was delivered to our room. It was on 24/7. This lack of AC is a real issue with accommodation providers now as the climate heats up, something they are going to have to address. Breakfast was good with plenty on offer. We were particularly impressed how they kept up with the food throughout. If it ran out, it was quickly replenished. All in all, a good stay but hot nights.
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Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your kind review. We are happy to that you were pleased with your stay in our hotel. We hope to see you again, Mircea Siman / Front Office Manager
Gastnutzer
Aufenthalt im Dez. 2022
Familie
1.0/5
Gepostet am 31. Jan. 2023
Its not normal how they just take the money before talk with the client! Booked that hotel with gift card what was for my bithday! And the manual says that if you book it, then you must give this number and thats all! I did it when i booked and also the secons time when i did check Out i gave them that number for be sured that all is paid! They took it and sayd everythig okei! But after when i saw my bank acount, they took full money anyway. So i called them and they said that they cant use it in that terms! But manual said that it is used like this!! Also were this giftcard came , they say that is just simple - i give the this number and they give me money back!! Its all nonsens and i am very very dissapointed !!!!!
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Antwort der Unterkunft: Hello, Thank you for staying in Hestia Hotel Europa and thank you for your detailed review. We will do our best to make things better. We hope to see you again, Mircea Siman / Front Office Manager