Gastnutzer
9. Dezember 2023
I Namibia for business, decided to treat friends to a spa day, booked trea**ents for the girls. Let me start by saying a huge thanks to Teresa the spa therapist, she is simply the only light for this establishment, friendly, engaging totally wasted at this hotel. A 5 star establishment would be lucky to have her for sure. The hotel reception staff unorganized and not welcoming at all. We ordered drinks from the bar upstairs after our trea**ents and waited so long we gave up . Just so disappointed in our experience asked to see the Manager Tesa Scot but was told she is not in , hotel owners apparently in Windhoek , no one at reception could tell me their names.
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