Banyan Tree Hotels in Suzhou

This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.

一次難忘的旅行，特別要給Martin Yang-楊勇經理一個好評。從入住的親自接待，到房間的特殊佈置，熱情滿滿，服務滿滿。聽到我們好奇坐船入住，但是晚上船已停航，特地安排好遊船第二天一早來房間接我們；聽到我們提出一樓蚊蟲太多，第二天主動安排我們換到二樓的房間；聽到我們第一天提出早餐點心做的一般、種類不多，第二天早餐特地安排餐廳主廚“親自下廚”，品嚐到了一份“升級版”的日月煎餃、蘿蔔糕、牛肉生滾粥。蘇州是個有韻味的城市，陽澄湖悦榕莊也讓人回味無窮… 為所有的酒店服務人員點贊👍