Gastnutzer
3. November 2023
Had a weeks holiday at this hotel. We were upgraded to a sea view room, can only presume this was because the other rooms were too small for a family of 3. Lovely clean room, only issue was an awful smell coming from the drains in the bathroom all week. Only entertainment was a guy playing music one evening. Breakfast wasn’t great, big table full of cakes, pastries and the previous evening’s dessert and pizza starter. Cold meat and cheese didn’t look appetising, fruit some fresh some tinned. Thought l would try scrambled egg but put off by cockroach running down the wall behind the hot plates. Evening meals weren’t any better, really below standard. Nrllo waiter was only saving grace, brilliant guy. Sadly we wouldn’t recommend staying at this hotel and it’s definitely not a 4 star rating. We did read reviews before we booked this hotel, some good some bad, tried Tui to ask if we could transfer to another hotel, told yes but would have to pay in full again. We had no choice but to carry on with the holiday but go with an open mind as to the reviews, while it was nice to visit Sorrento and have a break we were so disappointed and feel booking half board was a waste of money.
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