Vienna Hotel (Shenzhen Luohuo Aiguo Road) Bewertungen

Booked three rooms for a family of six. This was part of my extension as trip app allowed me to cancel for free until the same day at 6pm. This was really useful as I was uncertain whether we needed to stay over at HK for the night. One particular shoutout to the receptionists on Wednesday evening. I requested to extend the day to check out on 23rd at 10pm. Rightfully their day room is charged until 8pm only but they kindly accommodated us to check out at 10pm :D for this I’d definitely give them a 5 star for service! Sightseeing wise, there’s a donghu garden near the corner which can provide for a v nice walk, and I happily had chagee tea at vicity. Both are within ten minutes walk from the hotel :D

Summary: I strongly discourage using this hotel unless you smoke like a chimney and enjoy the company of people lacking social etiquette. Good: Laundry Room size Bed comfort Room furniture Breakfast variety Reception service Umbrellas available Housekeeping service Shower size & hot water arrives fast Bad: No room safe No room fridge Room TV turns on with loud violin music every time guest enters Room curtains open every time guest enters, even late at night Only 1 very slow lift for guests (2nd lift malfunctional) Housekeeping occupies entire lift with trolleys of towels & linen, every day, which slows the lift even more. Robot obstructs the lift & slows it even more. ~20 minutes walk to / from the three closest metro stations (Cuizhu, Tianbei, and Tai'an) Some rooms noisy Laundry not accessible before 9am Ugly: Guests smoking everywhere, including laundry, passages, & lifts Hotel not enforcing their own no-smoking rule Room smelled of smoke Guests aggressively spitting in rubbish bins at reception and at lifts, even within sight of breakfast tables Guests openly and very loudly clearing their throats in corridors, lift, breakfast hall, and reception Guests overtly and loudly cutting finger nails in lifts & dropping residue on the floor I realise that the hotel cannot police every guest, but the complacency demonstrated by the hotel condones and encourages disturbing antisocial behaviour. There are cameras everywhere, including in the lifts, foyers, corridors, & 7 at reception. These are likely just for show and are not actively used. While the reception, housekeeping, breakfast, room, bed, and shower, are all good, the hotel's lack of underlying respect and blatant misinformation online about smoking, attracts the sort of guest with whom I do not feel comfortable. I would not want to stay at this hotel again. There are many better hotels around that cost only a small bit more. I'll happily pay a few more CNY for a smoke-free environment with good quality people.

Clean environment, good hospitality, nice location. The staffs are friendly

Good service. Thank you Mr. Front desk FO:032

The best hotel in Shenzhen

Nice & pleasant

房間很大很乾淨，冷氣夠凍，枕頭很舒服，晚上很寧靜可以一覺睡天光（不知是否住18樓的關係），值得一贊是早餐的確不錯，有廚師即場做腸粉值得一贊，又有即磨咖啡、豆腐花，以四百多元就能有這個質素的房間及早餐真的很有驚喜，唯一美中不足是離地鐵較遠，由酒店步行去怡景、太和地鐵要大約20分鐘。

入住體驗超棒，房間寬敞明亮，床品舒適，一覺睡到自然醒。房間環境優雅，酒店佈置有格調，服務人員態度親切，解答問題也很有耐心，早餐種類豐富，口味也不錯，交通也很方便，距離公交站100米不到，出門就能打車，周邊吃飯購物都比較方便，下次還會選這家酒店。

從踏入酒店大堂的那一刻，熱情周到的服務就撲面而來。前台工作人員不僅辦理入住迅速，還貼心地介紹了酒店各項設施。 房間佈置温馨雅緻，細節之處盡顯用心。床鋪柔軟舒適，一夜好眠。衞生間乾淨整潔，洗浴用品品質上乘。 酒店的自助早餐也十分豐富，中西餐都有，滿足不同口味需求。還有健身房和游泳池，設施齊全，為旅途增添了不少樂趣。位置絕佳，周邊出行、購物、吃飯都很方便。下次出行，這家酒店還是我的首選！

維也納酒店（深圳羅湖口岸愛國路店）是一家位於中國深圳市羅湖區愛國路的新一代精品商務酒店。自開業以來，憑藉其優美的環境、舒適的客房和完善的服務，贏得了廣大賓客的一致好評。 一、環境優雅 維也納酒店（深圳羅湖口岸愛國路店）地處深圳市羅湖區繁華地段，臨近羅湖口岸、地鐵站和購物中心，交通便利，商業氛圍濃厚。酒店周圍綠樹成蔭，環境優美宜人，是您在繁忙的工作之餘放鬆身心的理想之地。 二、客房舒適 酒店擁有各類豪華客房共計200間，包括標準雙人房、豪華雙人房、行政套房和家庭房等多種房型供您選擇。所有客房均配有優質的床上用品、高速無線網絡、迷你吧、空調、電視等設施，讓您盡享舒適的住宿體驗。 三、服務完善 維也納酒店（深圳羅湖口岸愛國路店）擁有一支專業且熱情周到的服務團隊，隨時為您的入住提供諮詢和幫助。酒店還提供快速入住退房、行李搬運、免費Wi-Fi、會議室租賃等服務項目，以滿足您的不同需求。 四、特色餐飲 酒店設有中、西兩個餐廳，提供各式美食佳餚。中式餐廳以粵菜為主，口味鮮美，營養豐富；西式餐廳則以意式披薩、牛排等為特色，口感豐富多樣。此外，酒店還提供自助早餐服務，讓您在一天的開始就能享受到豐盛的美食。 總結： 維也納酒店（深圳羅湖口岸愛國路店）憑藉其優雅的環境、舒適的客房和完善的服務，成為深圳市羅湖區的一道亮麗風景線。無論您是商務出差還是休閑度假，這裏都將為您留下難忘的回憶。我們期待您的光臨！

这家酒店算是維也納的天花板，酒店大堂宽敞明亮，房間空間大，高層的景觀開陽，還有貼心的甜品，小點心和水果送，離東門商業區也不遠，楼下食肆横立，吃啥都有。性價比非常高👍

訂過多次了，就是現在聲控有些𣎴炅了，衛生方面普普通通感覺地板好像很多塵，沒有訂早餐酒店服務人員特意送了早餐，謝謝，三百多也就這樣了還算挺大間的

房間很寬敞 靠近東湖公園高層景色很好 椅子非常舒服還是電動的 環境比較安靜周圍沒有施工 各方面衞生都很乾凈 唯一不足是離地鐵站稍遠 出行打車為主

服務態度友好，入住十二樓，全新內籠裝修，房間非常光猛，旁邊大厦近，可以看到房內，需要把窗簾完全關上睡覺。唯一缺點智能聲控完全不能操控，但我亦沒需要。