Gastnutzer
11. März 2024
A disappointing mothers day. It felt as if they had overbooked, none of the food was coming out on time, it took over an hour and a half for it to arrive. In that time, not one person came over to inform us of the wait time nor to see if we wanted any more drinks. We were previously informed they needed the table back by a certain time, giving us an hour and a half. Our food arrived almost at the time we were supposed to leave. The waitresses apologized greatly for the wait when our food arrived, and said our first round of drinks was free. (Two non-alcoholic beers) The food came out, we had 3 vegetarian roasts as well as a beef roast. The vegetarian meals were fine, the beef however, was stringy, undercooked and looked like I had received all the discarded parts of it. After 2 bites, I couldn't eat the meat. I started on the vegetables and the cauliflower cheese (separate to the meals, to share between a family of four, it contained around 8 pieces of cauliflower and the vegetables had 4 pieces of broccoli, a load of carrots and a handful of peas, probably enough for 2 people together), which tasted fine, until I came to the potatoes, hard and undercooked again. At this point I asked the waitress to take my plate away and remove it from the bill. Later on, one of the waitresses came up to me quite abruptly and asked "What was wrong with the food, so I can tell Frankie?" - So I informed her. It didn't feel sincere at all. Previously I had a fantastic experience here, although this time felt like a disaster.
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