Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage4.2
Ausstattung4.2
Service4.2
Sauberkeit4.3
Filtern nach:
Sortieren nach:
Alle Bewertungen(70)
Positive Bewertungen(36)
Bewertungen mit Fotos/Video(2)
Negative Bewertungen(10)
Nadir Amrouni
Klassisches Zimmer (Kingsize-Bett) (Raucher)
Aufenthalt im Juli 2022
Single
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Juli 2022
In diesem Hotel der Mariott/Sheraton-Kette stimmt einfach alles. Es ist eine sehr sichere Wette!
OriginaltextÜbersetzt von Google
Gastnutzer
Club-Zimmer (Nichtraucher)
Aufenthalt im Juni 2024
Business
3 Bewertungen
4.5/5
Großartig
Gepostet am 10. Juni 2024
Very modern hotel, our room in the 17th floor had an amazing view, the rooftop restaurant with is breathtaking views of the city was quite nice with a choice of Italian dishes and delicious Algerian wine. Breakfast was good, but unfortunately in the restaurant on the first floor with limited view, but with a varied selection of food and freshly prepared egg dishes.
Übersetzen
Aliah Romy
Klassisches Zimmer (2 Betten) (Raucher)
Aufenthalt im Aug. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Sept. 2024
Très bel hôtel, servie au top merci à tout le personnel pour leur gentillesse et professionnalisme.
Emplacement parfait en plein centre ville
Un +++ pour le petit dej juste exceptionnel varié et énormément de choix idem pour le dîner
Übersetzen
So
Club-Zimmer (Nichtraucher)
Aufenthalt im Mai 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 26. Mai 2024
Très propres , belle vue , à coter de la corniche ,
Übersetzen
DN
Klassisches Zimmer (2 Betten) (Raucher)
Aufenthalt im Aug. 2023
Familie
2 Bewertungen
3.5/5
Gepostet am 27. Aug. 2023
Jolie hotel
Dommage pour la plage qui ne ce trouve pas à côté
Übersetzen
Gastnutzer
Klassisches Zimmer (Kingsize-Bett) (Raucher)
Aufenthalt im Sept. 2022
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Sept. 2022
Super top… agréable
Übersetzen
Linaouanas
Aufenthalt im Mai 2024
Reise mit Freunden
3.0/5
Gepostet am 17. Mai 2024
Wir Waren schon oft hier , ich mag das Essen , es war sehr lecker aber die Zimmer waren zu klein im Vergleich zu ihrem Preis . Die Aussicht war großartig , es ist die beste Ding in diesem Hotel. Die Aktivitäten sind null, ich mag noch die Atmosphäre
Antwort der Unterkunft: Dear Mrs.372linao , First of all, thank you for taking the time to write to us I sincerely apologize for failing to meet your expectations. I have shared your feedback with all management team , to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. I hope you will choose to stay with us again . Rachida Bouamra
Mehr anzeigen
Gastnutzer
Aufenthalt im Nov. 2024
Single
5.0/5
Hervorragend
Gepostet am 20. Nov. 2024
After five years away, returning to the vibrant city of Annaba was a heartfelt experience, made even more special by my stay at the Sheraton Annaba. From the moment I arrived, the hotel exceeded all expectations, offering the perfect combination of luxury and comfort. The design of the hotel is modern yet inviting, with every corner radiating sophistication. My room was impeccably clean, spacious, and thoughtfully arranged, offering breathtaking views of the city and the Mediterranean coastline. It felt like a true oasis of relaxation. The staff were exceptional – warm, attentive, and genuinely invested in ensuring my stay was flawless. Every interaction was met with professionalism and a smile, making me feel truly welcomed. The dining options were fantastic, with a variety of delicious dishes showcasing both local and international flavors. The breakfast spread, in particular, was a highlight, setting the perfect tone for the day. Beyond the hotel, being back in Annaba was a joy. The city’s charm, rich culture, and stunning scenery were as captivating as I remembered. The Sheraton Annaba provided the ideal base to rediscover this wonderful place. This stay was nothing short of amazing, and I couldn’t have asked for a better experience. I highly recommend the Sheraton Annaba for anyone visiting this gem of a city. I’m already looking forward to my next trip back!
Mehr anzeigen
Übersetzen
Gastnutzer
Aufenthalt im Okt. 2024
Business
5.0/5
Hervorragend
Gepostet am 11. Okt. 2024
I spent a couple of days over there the room was spacious and clean the staff very friendly and helpful the food was fresh and the location is great not far away from the downtown I really recommend the hotel. Hope that everything will keep up good luck
Übersetzen
Gastnutzer
Aufenthalt im Juni 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 8. Juni 2024
Initially there was an issue with our bottle of pastis which was against hotel rules after I pointed out that it is not written anywhere on their website this was resolved amicably. The staff were welcoming and very helpful a big shoutout for Rachida who spoke perfect English and coped with my Scottish accent. She is a star and I hope she is appreciated by her employers. Room was perfect with a large comfortable bed and clean crisp cotton sheets. Great walk in shower “Italian Shower”. Aircon worked perfectly and was easily adjusted to my liking.
Mehr anzeigen
Übersetzen
Gastnutzer
Aufenthalt im Mai 2024
Anderes
5.0/5
Hervorragend
Gepostet am 2. Mai 2024
The best hotel ever !! Nice view , on mange bien ! Le staff est super dévoué, franchement je le recommande , piscine et chambres digne d'un five stars
Übersetzen
Gastnutzer
Aufenthalt im Mai 2023
Business
5.0/5
Hervorragend
Gepostet am 16. Mai 2023
To say that it is the best hotel in Africa and Algeria, I would also like to thank the receptionist "Bilal" for the good treatment and the constant smile with customers, especially my friends from outside Algeria.
Übersetzen
Gastnutzer
Aufenthalt im Juli 2023
Anderes
1.0/5
Gepostet am 16. Juli 2023
Very deeply disappointed by this Hotel. The only thing that ties it to the Sheraton chain is the name! Absolute worst case of mismanagement that I have seen in Algeria. I do not know the standards by which they hired the staff, but they are in no way familiar with the basics of hospitality and accommodating the guests. The receptionist Amira is rude, impolite, unprofessional, and inefficient, she did not allow me to check in early, although I had requested it and sent them my arrival time days in advance. She refused to help although she could. Her colleague Sabri on the other hand was very polite and he helped me check in early without any fuss. The staff rang to my room at 2 AM because they forgot to check my card details. Instead of emailing me or leaving me a notice, or calling for details, they chose to deactivate my key, so I went all the way up to my room only to come back again. The buffet was below average, I’ve stayed at 3-star hotels that offered a wider variety. The rooms are not sound proof. On my first night there was an event at the hotel, and I heard loud music very late at night and could not sleep. My advice to any shareholders, change the manager, change the staff, or educate them! My advice to potential guests, you’ll find other better hotels, this is a big fiasco.
Mehr anzeigen
Übersetzen
Gastnutzer
Aufenthalt im März 2023
Anderes
1.0/5
Gepostet am 22. März 2023
Modern design for a hotel whose air conditioning does not work. The room was hot so we had to open the window (luckily we could). There was no hair dryer in the room nor would any front desk staff bring one to us. I had to ask for an extra pillow multiple times from the front desk. The hotel does not accept major USA credit cards. We only ate breakfast at the hotel and it was as if the staff had no training or experience in serving breakfast. They were clueless in providing simple tea. It was embarrassing for a Marriott Sheraton and in an ultra modern hotel. There were no managers on duty. Would I stay here again? Never. Would I recommend it to others? Never.
Mehr anzeigen
Übersetzen
Antwort der Unterkunft: Dear Sir , Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the , leadership team to ensure the necessary guidelines are in place and reviewed to prevent that same situation occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Rachida Bouamara Quality Manager Sheraton Annaba
Mehr anzeigen
Gastnutzer
Aufenthalt im Jan. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 31. Jan. 2023
A big thanks to Aymen at Al Pesto restaurant, real customer oriented with a big smile and fast movement ^^ Also for the two ladies who cleaned perfectly my room and tied my clothes and arranged my staff very well , Thank you Ms. Karima and Ms. Wahiba ❤️