I'm very disappointed with this hotel and our time there. We rented 2 rooms for 3 nights,10/12/23-10/15/23 . The pictures were definitely much nicer than the actual room. The room was noisy and there was constant trains passing by. Trains can be heard all hours of the day and night. Worst of all, my father-in-law was bitten by BEDBUGS. We did notify staff, who was nice enough to listen and report it to the owners but did not provide a refund. We even showed him and emailed him the pictures of my father-in-law's bite marks on his stomach. Worker said the owner had to approve it, and so far we have not heard anything about it. I would NEVER recommend this hotel, nor will we ever stay at another Quality Inn again. Lesson learned, stay away from this bug infested dirty hotel.
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