Gastnutzer
29. Februar 2024
Over rated and under delivered. We booked thinking it would be atleast as good as Regenta but we were in for a deep shock. We booked a premium room and our first hand experience the linens were very dirty we had to change it within ten mins we realised the chair was broken and carpet was not dusted or cleaned in ages , the Curatain was completely torn,after raising this and showing this they decided to change our room the next room they allotted also had similar issues so decided to stay back in our room . Now the ***agement realised and gave us an upgrade to suite alas while we got the linen done we were In horror when we didn’t have an ounce of hot water infact the knob wasn’t even opening every morning we requested house keeping to open for us we didn’t want to be too complaining but the best part of the whole stay was good at their restaurant and service in that I would only rate food at 5** Overall terrible experience
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